
HR Operations Specialist
5 days ago
Job Title: HR Operations Specialist
">We are seeking an experienced HR Operations Specialist to join our team. The ideal candidate will have a strong background in HR operations and be able to provide support to our HR Manager.
">Key Responsibilities:
- Manage local office activities, including liaison with external authorities, employee documentation, and other ad hoc requirements.
- Manage medical insurance enrollment/deletion and support employees with insurance queries.
- Provide insights for Talent Consultants and Talent Development via the HR Manager.
- Liaise with Managed Services/HR and act as an escalation point.
- Handle HR matters, escalating sensitive cases to the HR Manager.
- Guide and manage involuntary separations, including terminations and dismissals, advising on exit packages and legal implications.
- Work with counselors on performance management cases and probation dismissals.
- Provide coaching to build counselor capability in performance management and talent development.
- Ensure support for operational areas like PIPs and exits.
- Support Employee Relations cases such as disciplinary actions and grievances.
- Deliver induction sessions and WTEY for new joiners.
Required Skills and Qualifications:
- 4+ years' HR operations experience within a professional services firm or complex organization.
- Bachelor's degree in HR or a related field.
- Experience working cross-border within the MENA region.
- Experience with Shared Services and large-scale projects.
- Fluent English communication skills, both written and verbal.
- Negotiation and challenge skills.
- Proficiency in Excel, Word, PowerPoint.
- Relationships or experience managing Labor and Social Security Offices.
- Capability to manage negotiations and legal cases with authorities.
- Extensive experience in Employee Relations and Exits.
Benefits:
As an HR Operations Specialist at our company, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Others:
If you are a motivated and detail-oriented individual with a passion for HR operations, we encourage you to apply for this exciting opportunity.
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