Guest Experience Lead

Jewel Changi Airport Development's Guest Experience Senior Manager will lead the User Experience team in managing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role requires strong leadership and expertise in driving operational excellence and enhancing guest engagement.Key...

As a Senior Manager in the User Experience department at Jewel Changi Airport Development, you will be responsible for overseeing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role involves leading a team to drive operational excellence and enhance guest engagement.Key...

About Jewel Changi Airport DevtThe User Experience department plays a crucial role in managing Jewel Changi Airport's attractions & mall operations, guest experience (GX), facilities management, as well as tenancy design & experiential creation.As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement,...

Role DescriptionThe Front Office Team Lead plays a crucial role in ensuring that our guests receive exceptional service and support throughout their stay.Key Performance Indicators:Achieve high levels of guest satisfaction through prompt and efficient service.Maintain accurate records and reports, including cash handling and room inventory...

What You Will AchieveYou will lead the way in delivering exceptional guest experiences, driving business growth and creating a memorable visit for all.Through your efforts, Jewel Changi Airport will become a leading destination for leisure and entertainment.This is an exciting opportunity to join our dynamic team and make a lasting impact!

Persolkelly is committed to delivering exceptional experiences for its discerning guests. As a VIP Guest Services Manager, you will play a key role in achieving this goal.Key Responsibilities:You will be responsible for managing our concierge services, ensuring that guests receive tailored support.Your primary focus will be on providing personalized shopping...

The User Experience department manages Jewel Changi Airport's attractions and mall operations, guest experience, facilities management, as well as tenancy design and experiential creation. As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement, enhancing its competitiveness as a multi-dimensional lifestyle...

Job Requirements:Excellent Communication Skills: Ability to communicate effectively with colleagues, guests, and department executives.Leadership Abilities: Strong leadership skills to motivate and direct a team of professionals.Problem-Solving Skills: Ability to analyze problems and develop effective solutions.Attention to Detail: Strong attention to detail...

Company OverviewFar East Hospitality Holdings Pte Ltd is a leading international hospitality company with a diverse portfolio of 9 unique brands, including hotels, serviced residences, and apartment hotels.Job Summary:We are seeking an experienced individual to oversee the day-to-day activities of our Front Office team and other operational departments.Key...

Executive Chef ManagerAt Atelier By The Bay Pte Ltd, we are seeking a highly skilled and experienced Restaurant General Manager to lead our kitchen and front-of-house operations. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional dining experiences to our...

Key Responsibilities:Coordinates with Department Executives: Collaborate with senior staff members to ensure efficient execution of tasks and meet deadlines.Manages VIP Arrivals and Security Issues: Develop strategies to handle high-profile guests and maintain a secure environment.Supervises Front Office Team: Lead and motivate a team of professionals to...

Job ResponsibilitiesYou will oversee daily attractions & mall operations; organise service partners and ensure key deliveries in service, safety, security & experience.Duty manager and shift in-charge for assigned attractions, guest engagement and/or operational portfolios.Develop continual improvement plans, champion and implement related initiatives.Drive...

Duty ManagerAs a key member of the United Engineers Ltd. team, you will oversee day-to-day front office operations to deliver exceptional guest experiences.We are seeking an individual who can effectively coordinate with department executives to fulfill guests' requests, ensuring seamless communication and prompt response times.

Responsibilities and ExpectationsThe Guest Experience Manager is responsible for overseeing the day-to-day operations of the Front Office team and ensuring that our guests receive a warm and welcoming experience throughout their stay.Responsibilities:Supervise and coordinate the work of front office staff, including concierge services and security...

Are you passionate about designing seamless user experiences? Do you have a strong understanding of consumer behaviour and the ability to design solutions that meet their needs?About the JobAs a Senior Product Designer at BlueSG Pte Ltd, you will be responsible for leading the design of new features, improvements, and innovations. Your expertise in both UX...

Paklite Lighting Fixtures & Ballasts: A Commitment to Exceptional Customer ServiceWe are committed to delivering exceptional customer experiences at Paklite Lighting Fixtures & Ballasts. To achieve this goal, we require a skilled Relationship and Solutions Manager to join our team.Responsibilities:Developing Customer Service Strategy: Develop and implement a...

At Persolkelly, a premier airport destination, we are seeking exceptional individuals to deliver outstanding guest experiences as Airport Concierge Professionals.Key Responsibilities:We require you to efficiently manage our concierge services, ensuring that guests enjoy tailored experiences.You will be responsible for guiding passengers through our premises...

Job RequirementsThe Front Office Supervisor is responsible for managing the day-to-day activities of the Front Office team and ensuring that our guests receive exceptional service and support throughout their stay.Key Responsibilities:Supervise and coordinate the work of front office staff.Monitor and maintain accurate records, including cash handling and...

Persolkelly is committed to delivering exceptional experiences for its discerning guests. As a Luxury Retail Ambassador, you will play a key role in achieving this goal.Key Responsibilities:You will be responsible for managing our concierge services, ensuring that guests receive tailored support.Your primary focus will be on providing personalized shopping...

Maintenance Strategy Development: Develop and implement customized maintenance plans that meet customer needs, including spare parts management, software updates, and support team organization.">KPI Monitoring and Action Planning: Track customer service metrics and maintenance budget, identify areas for improvement, and drive action plans to enhance...