VIP Guest Services Manager

5 days ago


Gujranwala, Punjab, Pakistan Persolkelly Full time

Persolkelly is committed to delivering exceptional experiences for its discerning guests. As a VIP Guest Services Manager, you will play a key role in achieving this goal.

Key Responsibilities:
  • You will be responsible for managing our concierge services, ensuring that guests receive tailored support.
  • Your primary focus will be on providing personalized shopping recommendations to passengers, based on their individual preferences.
  • A high level of customer service is critical in all interactions, including responding to passengers' retail inquiries and resolving any issues promptly and professionally.
  • You will work closely with passengers to understand their shopping needs and preferences, and provide guidance on navigating our facilities.
Requirements:
  • Applicants must hold a minimum GCEO Level qualification with 1-2 years of experience in customer service or retail.
  • Candidates should be able to work effectively as part of a team and adapt quickly to a fast-paced environment.
  • Experience serving high net-worth or VIP customers would be highly desirable.


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