
Guest Experience Senior Manager
5 days ago
Jewel Changi Airport Development's Guest Experience Senior Manager will lead the User Experience team in managing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role requires strong leadership and expertise in driving operational excellence and enhancing guest engagement.
Key responsibilities include:
- Leading the team in managing daily attractions and mall operations, ensuring seamless service delivery and guest experience.
- Developing and implementing strategic plans for assigned attractions, guest engagement, and operational portfolios.
- Driving new operational and experiential trials and projects, improving overall guest experience.
- Managing feedback, stakeholder relationships, and events planning.
Candidates must meet the following criteria:
- Proven experience in managing complex operations in the attraction or hospitality sector.
- Excellent customer engagement, process improvement, and multi-stakeholder management skills.
- Strong analytical thinking, multi-tasking, and project management capabilities.
- Ability to handle high-pressure situations, resolve issues, and maintain a composed demeanor.
- Effective team leadership, inspiring others to achieve operational goals and deliver exceptional guest experiences.
- Superb communication skills and ability to work diverse shifts, including weekends and public holidays.
- Relevant working experience and a positive attitude, demonstrating empathy, motivation, and a passion for delivering excellent results.
-
Operations Manager Guest Experience
5 days ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeAs a Senior Manager in the User Experience department at Jewel Changi Airport Development, you will be responsible for overseeing attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. This role involves leading a team to drive operational excellence and enhance guest engagement.Key...
-
Guest Experience Manager
1 week ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeAbout Jewel Changi Airport DevtThe User Experience department plays a crucial role in managing Jewel Changi Airport's attractions & mall operations, guest experience (GX), facilities management, as well as tenancy design & experiential creation.As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement,...
-
Guest Experience Manager
6 days ago
Gujranwala, Punjab, Pakistan Far East Organization Full timeRole DescriptionThe Front Office Team Lead plays a crucial role in ensuring that our guests receive exceptional service and support throughout their stay.Key Performance Indicators:Achieve high levels of guest satisfaction through prompt and efficient service.Maintain accurate records and reports, including cash handling and room inventory...
-
Senior Guest Experience Executive
1 week ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeWhat You Will AchieveYou will lead the way in delivering exceptional guest experiences, driving business growth and creating a memorable visit for all.Through your efforts, Jewel Changi Airport will become a leading destination for leisure and entertainment.This is an exciting opportunity to join our dynamic team and make a lasting impact!
-
Guest Experience Lead
5 days ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeJewel Changi Airport Development's User Experience team oversees attractions and mall operations, guest experience, facilities management, and tenancy design and experiential creation. A core member of the GX team will enhance Jewel's operations and guest engagement, solidifying its position as a premier lifestyle destination.Key responsibilities...
-
VIP Guest Services Manager
6 days ago
Gujranwala, Punjab, Pakistan Persolkelly Full timePersolkelly is committed to delivering exceptional experiences for its discerning guests. As a VIP Guest Services Manager, you will play a key role in achieving this goal.Key Responsibilities:You will be responsible for managing our concierge services, ensuring that guests receive tailored support.Your primary focus will be on providing personalized shopping...
-
Senior Manager Operations Experience
5 days ago
Gujranwala, Punjab, Pakistan Jewel Changi Airport Devt Full timeThe User Experience department manages Jewel Changi Airport's attractions and mall operations, guest experience, facilities management, as well as tenancy design and experiential creation. As a core member of the GX team, you will strengthen Jewel's excellence in operations and guest engagement, enhancing its competitiveness as a multi-dimensional lifestyle...
-
Front Office Operations Manager
3 days ago
Gujranwala, Punjab, Pakistan United Engineers Ltd. Full timeKey Responsibilities:Coordinates with Department Executives: Collaborate with senior staff members to ensure efficient execution of tasks and meet deadlines.Manages VIP Arrivals and Security Issues: Develop strategies to handle high-profile guests and maintain a secure environment.Supervises Front Office Team: Lead and motivate a team of professionals to...
-
Customer Experience Coordinator
3 days ago
Gujranwala, Punjab, Pakistan United Engineers Ltd. Full timeJob Requirements:Excellent Communication Skills: Ability to communicate effectively with colleagues, guests, and department executives.Leadership Abilities: Strong leadership skills to motivate and direct a team of professionals.Problem-Solving Skills: Ability to analyze problems and develop effective solutions.Attention to Detail: Strong attention to detail...
-
Dining Experience Coordinator
6 days ago
Gujranwala, Punjab, Pakistan Atelier By The Bay Pte Ltd Full timeExecutive Chef ManagerAt Atelier By The Bay Pte Ltd, we are seeking a highly skilled and experienced Restaurant General Manager to lead our kitchen and front-of-house operations. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional dining experiences to our...
-
Hotel Duty Manager
6 days ago
Gujranwala, Punjab, Pakistan Far East Organization Full timeJob RequirementsThe Front Office Supervisor is responsible for managing the day-to-day activities of the Front Office team and ensuring that our guests receive exceptional service and support throughout their stay.Key Responsibilities:Supervise and coordinate the work of front office staff.Monitor and maintain accurate records, including cash handling and...
-
Hospitality Leader
3 days ago
Gujranwala, Punjab, Pakistan United Engineers Ltd. Full timeDuty ManagerAs a key member of the United Engineers Ltd. team, you will oversee day-to-day front office operations to deliver exceptional guest experiences.We are seeking an individual who can effectively coordinate with department executives to fulfill guests' requests, ensuring seamless communication and prompt response times.
-
Hospitality Operations Supervisor
6 days ago
Gujranwala, Punjab, Pakistan Far East Organization Full timeResponsibilities and ExpectationsThe Guest Experience Manager is responsible for overseeing the day-to-day operations of the Front Office team and ensuring that our guests receive a warm and welcoming experience throughout their stay.Responsibilities:Supervise and coordinate the work of front office staff, including concierge services and security...
-
Executive Chef Manager
6 days ago
Gujranwala, Punjab, Pakistan Atelier By The Bay Pte Ltd Full timeJob SummaryAt Atelier By The Bay Pte Ltd, we seek an experienced Restaurant General Manager to oversee the efficient and profitable management of our restaurant. The ideal candidate will have extensive experience in high-end restaurants, strong leadership skills, and a passion for creating a positive team culture.Key Responsibilities:Ensure smooth and...
-
Customer Experience Manager
6 days ago
Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full timeRole Overview:The Senior Sales Consultant plays a pivotal role in maintaining and delivering our customer service policy and standards within the team.Key Responsibilities:Maximise sales opportunities through continuous customer engagement, up-selling, and closing dealsMaintain a professional appearance and adhere to our customer service policyProvide...
-
Senior Product Experience Lead
5 days ago
Gujranwala, Punjab, Pakistan BlueSG Pte Ltd Full timeAre you passionate about designing seamless user experiences? Do you have a strong understanding of consumer behaviour and the ability to design solutions that meet their needs?About the JobAs a Senior Product Designer at BlueSG Pte Ltd, you will be responsible for leading the design of new features, improvements, and innovations. Your expertise in both UX...
-
Daily Operations Manager
3 days ago
Gujranwala, Punjab, Pakistan Deyu Technology Private Limited Full timeJob RequirementsMinimum of 1 year of experience in an Administrative Officer or similar role.Demonstrated expertise in office procedures and protocols.Familiarity with MS Office applications, particularly Excel and Word.The successful candidate will be responsible for analysing data and preparing statistical reports and presentations as assigned. They will...
-
Airport Concierge Professional
6 days ago
Gujranwala, Punjab, Pakistan Persolkelly Full timeAt Persolkelly, a premier airport destination, we are seeking exceptional individuals to deliver outstanding guest experiences as Airport Concierge Professionals.Key Responsibilities:We require you to efficiently manage our concierge services, ensuring that guests enjoy tailored experiences.You will be responsible for guiding passengers through our premises...
-
Customer Experience Manager
6 days ago
Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full timeRole OverviewWe are seeking a highly skilled Senior Sales Consultant to join our team at Changi Airport, Singapore. As a key member of our team, you will play a vital role in maintaining and delivering our customer service policy and standards.ResponsibilitiesYour primary responsibilities will include:Leading by example, providing guidance and support to...
-
Luxury Retail Ambassador
6 days ago
Gujranwala, Punjab, Pakistan Persolkelly Full timePersolkelly is committed to delivering exceptional experiences for its discerning guests. As a Luxury Retail Ambassador, you will play a key role in achieving this goal.Key Responsibilities:You will be responsible for managing our concierge services, ensuring that guests receive tailored support.Your primary focus will be on providing personalized shopping...