
Global Technical Liaison
7 hours ago
The Opportunity
We are looking for a seasoned Technical Relationship Manager to join our team. As a key member of our global team, you will provide technical support and expertise to Strategic Accounts.
Key Tasks
- Lead technical initiatives and escalations for assigned Strategic Accounts.
- Support Account Directors and Relationship Managers on technology-related matters.
- Deliver outstanding service to Strategic Accounts to drive user growth and adoption.
- Conduct regular Technical Account reviews to identify and address potential service gaps.
- Maintain regular communication with enterprise-level IT and Market Data contacts.
- Offer valuable insights to internal Product teams on client technology trends.
- Take ownership of product deployments and ensure seamless integration.
Essential Requirements
- Outstanding written and verbal communication skills.
- Familiarity with the finance industry and technology landscape.
- Strong analytical, problem-solving, and collaboration skills.
- Desirable: project management experience.
- Customer-centric approach with a focus on delivering exceptional service.
- Proficient in MS Office applications.
- Ability to travel within designated regions.
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