Technical Support Expert

2 days ago


Islamabad, Islamabad, Pakistan S&P Global Full time
About the Opportunity:

S&P Global is a leading provider of business intelligence solutions, and we are seeking a highly skilled Technical Support Expert to join our Client Operations team.

As a Technical Support Expert, you will be responsible for providing expert-level support to clients via phone, email, and other channels, addressing their queries and concerns in a timely and professional manner.

Responsibilities include:

  • Developing and maintaining in-depth knowledge of our products and services to effectively address client inquiries.

  • Working closely with product teams to identify opportunities for process improvement and implementing changes to enhance the client experience.

  • Collaborating with cross-functional teams to achieve business objectives and drive growth.

  • Participating in training programs to stay up-to-date on industry trends and best practices.

  • Assisting with financial modeling to drive business growth.



  • Islamabad, Islamabad, Pakistan 3SC Technologies Full time

    At 3SC Technologies, we're looking for a highly skilled Technical Support and Development Expert to join our IT department. As a Technical Support and Development Expert, you'll be responsible for designing and implementing technical solutions to meet our business needs.You'll work closely with our development team to create robust and user-friendly software...


  • Islamabad, Islamabad, Pakistan ContentStudio inc Full time

    We are looking for a skilled Technical Support Expert to assist our customers with technical problems when using our products and services.The ideal candidate will have excellent communication skills, be able to earn the trust of our clients, and be familiar with help desk software.This role requires identifying customer needs, providing timely and accurate...


  • Islamabad, Islamabad, Pakistan Internetwork Expert Full time

    System Administration Leader:The Cloud and Network Architecture Expert will be responsible for designing and implementing the company's cloud and network architecture. This role requires technical expertise, leadership skills, and collaboration with other teams to ensure seamless operations.Key Responsibilities:Design and implement cloud and network...


  • Islamabad, Islamabad, Pakistan Internetwork Expert Full time

    Job Overview:The Enterprise Systems Support Specialist will be responsible for maintaining and improving the company's systems and infrastructure. This role requires a mix of technical expertise, leadership skills, and collaboration with other teams to ensure seamless operations.Key Responsibilities:Configure and maintain servers, operating systems, and...


  • Islamabad, Islamabad, Pakistan Nexus Technologies Full time

    Job Title: Technical Solutions ExpertWe are seeking a highly skilled Technical Solutions Expert to join our team at Nexus Technologies. The successful candidate will be responsible for meeting or exceeding quarterly targets, driving key initiatives related to our products, and delivering outstanding customer experiences.About the Role:Identify customer...


  • Islamabad, Islamabad, Pakistan Shibli Full time

    We are looking for an experienced Technical Liaison Expert to join our team at Shibli. In this role, you will serve as a bridge between our company and customers, ensuring that their technical needs are met.About the Position:The Technical Liaison Expert will work closely with our sales team to understand customer requirements and provide pre- and post-sales...


  • Islamabad, Islamabad, Pakistan Translation Empire PK Full time

    We are seeking a highly skilled Technical Documentation Expert to lead the development of our product's technical documentation.About the RoleThe successful candidate will be responsible for creating high-quality technical content that meets industry standards and supports our product's success.Key ResponsibilitiesDevelop and maintain technical documentation...


  • Islamabad, Islamabad, Pakistan Internetwork Expert Full time

    IT Leadership Position:The IT Technical Leadership Role will be responsible for leading and managing the company's IT team. This role requires technical expertise, leadership skills, and collaboration with other teams to ensure seamless operations.Key Responsibilities:Lead and manage the IT team to achieve business objectives.Configure and maintain servers,...


  • Islamabad, Islamabad, Pakistan Promise Group Full time

    We are committed to building a talented and diverse team at Promise Group. As a Support Services Expert, you will play a critical role in ensuring our clients receive exceptional technical support services.ResponsibilitiesDevelop and implement processes to improve customer satisfaction.Collaborate with internal teams to ensure seamless service...


  • Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time

    At WellnessLiving Systems Inc., we're passionate about empowering businesses with a value-driven platform that's reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business. As a Customer Support Expert, you'll be the first point of contact for our customers, driven by a genuine passion for helping others and...


  • Islamabad, Islamabad, Pakistan Makkays Full time

    Role DescriptionThe Electronics Support Expert will be responsible for providing top-notch technical support and services to our customers.Primary ResponsibilitiesTroubleshoot and repair complex electronic and power-related issues.Collaborate with engineers to design and implement solutions.Conduct site visits to understand customer needs and provide...


  • Islamabad, Islamabad, Pakistan Ibex Dynamics Full time

    Career Opportunities at Ibex DynamicsIbex Dynamics Pvt Ltd is a rapidly growing company that offers exciting career opportunities in the field of e-commerce. We are seeking a highly skilled and experienced Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support to our clients,...


  • Islamabad, Islamabad, Pakistan Promise Group Full time

    Promising a dynamic work environment, Promise Group invites applications for the position of IT Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to clients regarding Microsoft 365 and...


  • Islamabad, Islamabad, Pakistan Internetwork Expert Full time

    About the Role:As a Senior Systems Infrastructure Manager at Internetwork Expert, you will be responsible for overseeing the organization's systems and infrastructure. This role involves hands-on technical work, mentoring junior technicians, and collaborating with other teams to ensure robust and secure operations.Key Responsibilities:Install, configure, and...


  • Islamabad, Islamabad, Pakistan TheHiringl Full time

    We are seeking a skilled Technical Support Specialist to provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems.Key Responsibilities:Respond to customer queries via chat, email, phone, or ticketing systems in a timely and professional manner.Troubleshoot technical issues related to hardware,...


  • Islamabad, Islamabad, Pakistan Oxbridge Digital Full time

    Oxbridge Digital seeks a dedicated and skilled IT Technical Support Specialist to provide comprehensive technical support to staff, employees, and students at Riphah International University. This role is crucial in maintaining a seamless IT experience across the university's campuses.Key ResponsibilitiesTechnical Support: Respond to IT support requests from...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    About ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...


  • Islamabad, Islamabad, Pakistan Cloudpso Full time

    Are you passionate about delivering exceptional IT support services? Do you have a knack for troubleshooting complex technical issues? If so, we want to hear from you! At CloudPSO, we're seeking a highly motivated Cloud Computing Support Expert to join our team.About the RoleIn this role, you will be responsible for providing top-notch IT support services to...


  • Islamabad, Islamabad, Pakistan Al-Shams Technologies Full time

    We are seeking a highly skilled IT Specialist to join our dynamic team at Al-Shams Technologies.Job OverviewThe ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems. As an IT Specialist, you will play a crucial role in ensuring the seamless operation...


  • Islamabad, Islamabad, Pakistan TheHiringl Full time

    Job Summary:We are seeking a Technical Support Specialist to join our team and provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems. You will act as the first line of defense for customer issues, resolving them efficiently and professionally, and escalating when necessary. The ideal candidate is...