Customer Experience Architect

We offer competitive salaries and benefits packages to our employees. In addition to this, we provide opportunities for continuous learning and skill enhancement certifications sponsored by the company on an as-needed basis. We believe our team is the heart of our business and want to take care of their hearts, which is why we offer parental medical...

DigitalOcean LLC is seeking a talented professional to join its Customer Success team as a Customer Experience Representative.Job Role:The ideal candidate will be responsible for delivering exceptional customer experiences by maintaining strong relationships with assigned high-value customers, understanding their business requirements and challenges, and...

Company OverviewCoinbase is a leading cryptocurrency exchange that aims to increase economic freedom in the world. Our mission is to craft a seamless support experience for our global customer base.Job DescriptionThe Associate Manager, Customer Support role is a key position responsible for managing a team of customer support agents. The ideal candidate will...

Job SummaryAt Coinbase, we're seeking an experienced Customer Support Supervisor to oversee a team of customer support agents and drive operational excellence across multiple channels. The ideal candidate will be passionate about delivering seamless support experiences, have a strong track record of leading high-performing teams, and be able to make...

Do you have what it takes to become a top-notch PL/SQL Developer and Architect? Are you passionate about designing and developing innovative database solutions?We are seeking a talented PL/SQL Developer and Architect to join our team at Nisum Technologies, Inc. As a PL/SQL Developer and Architect, you will be responsible for developing, debugging, and...

ResponsibilitiesHire and lead a global team of Customer Experience (CX) managers, and oversee more than 150 frontline customer support agentsDevelop CX metrics/KPIs, establish reporting mechanisms, and consistently monitor and deliver results at the team and agent levelLead complex projects and operational process improvement initiatives using Kaizen and...

BeHealthyWealthyHappy Job Opening for Senior MLE / Architect MLE (ML Ops)Company Overview:We are a cutting-edge data analytics and machine learning company that solves complex business problems across various industries.Job Description:We seek an experienced Senior / Lead ML Engineer to work on a broad range of innovative data analytics and machine learning...

We are looking for a highly skilled Enterprise Architect to join our team. As a key member of our digital transformation initiative, you will play a crucial role in designing and implementing scalable and secure IT solutions.As a Senior Technology Lead, you will be responsible for leading the development of our next-generation logistics platform. This...

Job OverviewThe Anaplan Solution Architect is a senior role within Relanto, requiring strong technical expertise and leadership skills. As an Anaplan Solution Architect, you will be responsible for designing and implementing comprehensive Anaplan solutions.Key Accountabilities:Develop and implement Anaplan solutions that meet business needs.Work closely with...

Customer Experience Improvement ConsultantWe're seeking a Customer Experience Improvement Consultant to join our CX organization and drive improvements in our customer support team. As a Customer Experience Improvement Consultant, you'll be responsible for analyzing metric trends, identifying areas for improvement, and implementing changes to enhance the...

As an Operations Manager for Customer Experience, you will spearhead efforts to streamline operations and enhance customer satisfaction.Main Responsibilities:Develop and implement operational strategiesApply Lean Six Sigma methodologies to optimize processesLead complex projects to drive performance enhancementsFoster a customer-obsessed team...

Key RequirementsAs a Web Applications Architect, you possess extensive knowledge of the Java platform, including experience with Spring, Maven, and Jenkins. You understand REST APIs, including RAML and/or OpenAPI, and have professional experience with Enterprise Integration Patterns and Frameworks. Additionally, you have operational knowledge of application...

Elastic Solutions Architect OpportunityWe are seeking an experienced Elastic Solutions Architect to join our team at Softobiz Technologies Pvt. Ltd. The successful candidate will have a strong background in data modelling, querying, and data extraction, and experience with bulk document indexing and search APIs.The role involves designing, implementing, and...

Job Title: Embedded Software ArchitectAbout the Job:We are seeking a highly skilled Embedded Software Architect to design and develop kernel-related software components. As a key member of our engineering group, you will be responsible for creating innovative solutions that meet our technical requirements.Key Responsibilities:Expert-level programming skills...

Business Intelligence Solutions Architect - Warner Bros. Discovery, Inc.About Warner Bros. Discovery:At Warner Bros. Discovery, we're committed to delivering innovative business intelligence solutions that drive decision-making and drive our business forward. We're seeking an experienced Business Intelligence Solutions Architect to join our Data & Analytics...

Cloud ArchitectHewlett Packard Enterprise is a global technology leader shaping the future of the Hybrid Cloud at HPE, leading innovation and technology roadmap for our entire organization. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake.Job Description:Working closely with customers, we...

Key Account Operational Excellence LeadKuehne & Nagel Logistics is looking for a highly experienced Key Account Operational Excellence Lead to join our Air Logistics team. As a key member of this team, you will contribute your expertise and skills to deliver customer and operational excellence.The ideal candidate will have strong stakeholder and customer...

Required Skills and Qualifications">To succeed as a Software Solutions Architect at Qualcomm, you will need expertise in C programming, Linux/Windows operating systems, device driver programming, and OS internals. A strong understanding of OS drivers design, system-level concepts, and power management principles is essential.Additionally, you must have...

About Qualcomm">Qualcomm Technologies, Inc. is a global leader in the development and commercialization of advanced technologies, including 5G, artificial intelligence (AI), computer vision, and edge computing.">Job Description">The Lead Salesforce Developer will be responsible for designing, implementing, and managing scalable and secure Salesforce...

As a Cloud-Based Data Analytics Specialist, you will play a critical role in designing and developing mappings, transformations, sessions and workflows, and deploying integration solutions using Databricks, Azure SQL Database, Azure Data Factory v2, dbt, Azure Data Lake Storage, Azure Functions, Azure Active Directory and Azure security.The experience we're...