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Customer Experience Strategist
3 days ago
- Hire and lead a global team of Customer Experience (CX) managers, and oversee more than 150 frontline customer support agents
- Develop CX metrics/KPIs, establish reporting mechanisms, and consistently monitor and deliver results at the team and agent level
- Lead complex projects and operational process improvement initiatives using Kaizen and Lean Six Sigma methodologies
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Customer Journey Strategist
2 days ago
Hyderabad City Taluka, Pakistan Nisum Technologies, Inc Full timeNisum Technologies, Inc values innovation and creativity. As a Customer Journey Strategist, you will help us develop solutions for new problems and improvements to existing features.Job Description:You will collaborate with product management to define best-in-class customer and associate experience for key fulfillment initiatives.Apply design thinking...
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Customer Experience Representative
2 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeDigitalOcean LLC is seeking a talented professional to join its Customer Success team as a Customer Experience Representative.Job Role:The ideal candidate will be responsible for delivering exceptional customer experiences by maintaining strong relationships with assigned high-value customers, understanding their business requirements and challenges, and...
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Head of Customer Experience
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeCompany OverviewCoinbase is a leading cryptocurrency exchange that aims to increase economic freedom in the world. Our mission is to craft a seamless support experience for our global customer base.Job DescriptionThe Associate Manager, Customer Support role is a key position responsible for managing a team of customer support agents. The ideal candidate will...
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Customer Experience Architect
9 hours ago
Hyderabad City Taluka, Pakistan Backbase Full timePosition OverviewThe Senior Business Analyst will play a critical role in driving business growth and delivering exceptional customer experiences at Backbase. This is a challenging and rewarding opportunity for an experienced professional to make a significant impact on our organization.Key ResponsibilitiesAnalyze and prioritize customer requirements for new...
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Customer Experience Manager
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeJob SummaryAt Coinbase, we're seeking an experienced Customer Support Supervisor to oversee a team of customer support agents and drive operational excellence across multiple channels. The ideal candidate will be passionate about delivering seamless support experiences, have a strong track record of leading high-performing teams, and be able to make...
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Customer Experience Improvement Consultant
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeCustomer Experience Improvement ConsultantWe're seeking a Customer Experience Improvement Consultant to join our CX organization and drive improvements in our customer support team. As a Customer Experience Improvement Consultant, you'll be responsible for analyzing metric trends, identifying areas for improvement, and implementing changes to enhance the...
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Operations Manager for Customer Experience
4 days ago
Hyderabad City Taluka, Pakistan Coinbase Full timeAs an Operations Manager for Customer Experience, you will spearhead efforts to streamline operations and enhance customer satisfaction.Main Responsibilities:Develop and implement operational strategiesApply Lean Six Sigma methodologies to optimize processesLead complex projects to drive performance enhancementsFoster a customer-obsessed team...
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Customer Success Strategist
4 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeJob OverviewDigitalOcean is seeking a highly skilled Customer Success Engineer who will be responsible for retaining and growing existing customers as a trusted partner.Key Responsibilities:Maintain Open Communication Channels: Build and maintain strong relationships with assigned high-value customers through regular calls, emails, and online...
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Customer Experience Delivery Specialist
4 days ago
Hyderabad City Taluka, Pakistan Kuehne & Nagel Logistics Full timeKey Account Operational Excellence LeadKuehne & Nagel Logistics is looking for a highly experienced Key Account Operational Excellence Lead to join our Air Logistics team. As a key member of this team, you will contribute your expertise and skills to deliver customer and operational excellence.The ideal candidate will have strong stakeholder and customer...
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Digital Marketing Strategist
3 days ago
Hyderabad City Taluka, Pakistan Mastercard Full timeJob DescriptionWe are seeking a highly skilled Digital Marketing Strategist to join our team. In this role, you will be responsible for leading client engagements across various industries and developing strategic marketing plans that drive business growth.Your Responsibilities:Develop and lead marketing strategies and programs for large, regional, and...
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Digital Transformation Strategist
9 hours ago
Hyderabad City Taluka, Pakistan Reckitt Benckiser Full timeWe're Reckitt, a leading global consumer goods company. As a Digital Transformation Strategist, you'll help us drive digital innovation and transformation across our organization.In this role, you'll be responsible for designing and implementing digital solutions that drive business growth. Key responsibilities include:Developing and maintaining digital...
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Cloud Infrastructure Strategist
4 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeJob SummaryWe are seeking a skilled Cloud Infrastructure Strategist to join our team at DigitalOcean LLC. As a key member of our organization, you will play a vital role in helping our customers achieve their goals through optimal use of our cloud platform.The successful candidate will possess a strong background in cloud infrastructure and be able to...
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Digital Marketing Strategist
4 days ago
Hyderabad City Taluka, Pakistan ZETSOL Technologies Full timeWe are seeking a skilled Digital Marketing Strategist to drive results, optimize campaigns, and make a real impact at ZETSOL Technologies.With expertise in digital marketing tools like Google Analytics and Ads, you will develop and execute innovative strategies that improve visibility through SEO, ASO, and SEM.Key Responsibilities:Develop data-driven digital...
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Senior Bid Strategist
4 days ago
Hyderabad City Taluka, Pakistan Altivate Full timeAt Altivate, we are seeking a seasoned Senior Bid Strategist to spearhead our bid management efforts in SAP Solution Sales.Job DescriptionThe ideal candidate will possess a deep understanding of the SAP market and have experience in developing winning strategies for bid submissions. Key responsibilities include:Bid Strategy Development: Develop and execute...
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Client Success Strategist
24 hours ago
Peshawar City Tehsil, Pakistan S2S Marketing Full timeCareer Opportunity: Client Success StrategistWe are seeking a highly skilled and motivated Client Success Strategist to join our team at S2S Marketing. In this role, you will be responsible for managing client accounts to ensure customer satisfaction and loyalty, developing and executing strategies to drive business growth and revenue, and collaborating with...
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Guest Experience Manager
4 days ago
Hyderabad City Taluka, Pakistan Indus Hotel Hyderabad Full timeJob Title: Director of Marketing | Passionate Hospitality StudentIndus Hotel Hyderabad prioritizes delivering exceptional services and creating unforgettable experiences for our guests. We are committed to catering to diverse needs of business and leisure travelers in Pakistan.Key Responsibilities:Oversight of daily front office operations to guarantee...
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Solutions Architect
4 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe are seeking a highly motivated Cloud Product Strategist to join our team.As a Cloud Product Strategist, you will be responsible for developing and executing the product strategy for our PaaS product family.You will work closely with cross-functional teams, including product marketing, sales, engineering, and leadership teams to influence and ensure...
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User Experience Design Expert
2 days ago
Hyderabad City Taluka, Pakistan Nisum Technologies, Inc Full timeNisum Technologies, Inc is a global digital commerce leader headquartered in California, providing comprehensive services across strategy, transformation, insights, analytics, blockchain, business agility, and custom software development.Our Mission:We empower clients to achieve direct business growth through advanced technology, creating immersive and...
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Customer Experience Representative
4 days ago
Faisalabad City Tehsil, Pakistan Timeus Co. Ltd. Full timeGlobal Customer Care PositionTimeus Co. Ltd. is seeking a Global Customer Care expert to provide exceptional customer support in German to clients worldwide via phone and email.Key Responsibilities:Offer expert-level customer service in German, focusing on building long-term relationships with clients.Effectively manage customer complaints and disputes,...
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Innovation Experience Leader
2 days ago
Hyderabad City Taluka, Pakistan Nisum Technologies, Inc Full timeNisum Technologies, Inc offers a dynamic work environment with opportunities for growth and development. As an Innovation Experience Leader, you will lead our team in developing innovative solutions for clients.Job Responsibilities:You will apply design thinking principles to communicate complex concepts visually, collaborate with product management, and...