Sales Coordinator Liaison

6 hours ago


Lahore, Punjab, Pakistan CollabBPO Full time

Company Overview:

Collab BPO is a leading call center dedicated to providing exceptional customer service and sales solutions to clients in Canada.

Our dynamic team is at the heart of our success, and we are seeking a Sales Coordinator to contribute to delivering outstanding service to our Canadian customers.

Job Description:

  1. Key Responsibilities:
  2. Communicate with Canadian customers in a friendly and professional manner, addressing their inquiries and providing assistance to enhance their experience.
  3. Collaborate with the sales team to facilitate the sales process, ensuring timely and accurate processing of sales orders and documentation.
  4. Act as a bridge between customers and the sales team, managing inquiries, requests, and ensuring prompt resolution of issues.
  5. Maintain and update customer databases, sales records, and other relevant information to support sales activities.
  6. Generate sales reports and provide insights to support sales strategies and decision-making.
  7. Ensure that all customer interactions meet our quality standards and compliance requirements.

Requirements:

  1. Fluent in English with excellent verbal and written communication skills.
  2. Previous experience in a sales support or coordination role is a plus.
  3. Strong interpersonal skills and the ability to work effectively in a team.
  4. Exceptional organizational and multitasking abilities.
  5. Proficiency in MS Office applications, including Excel and CRM software.
  6. Detail-oriented with a commitment to accuracy and quality.
  7. Ability to adapt to a fast-paced and dynamic work environment.
  8. Customer-centric mindset with a passion for delivering exceptional service.


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