Complaints Management Coordinator

5 days ago


Islamabad, Islamabad, Pakistan Translation Empire PK Full time

**Job Title:**

We are seeking a Complaints Management Coordinator to join our team at Translation Empire PK. In this role, you will be responsible for coordinating the management of customer complaints.

Your excellent communication skills and ability to work under pressure will enable you to handle multiple tasks simultaneously while maintaining high-quality results. You will also have the opportunity to collaborate with other departments to identify areas for improvement and implement changes.

Key Responsibilities:

  • Coordinate the management of customer complaints
  • Collaborate with other departments to identify areas for improvement and implement changes
  • Communicate outcomes to customers

Requirements:

  • Minimum 1 year's experience in a customer service and/or quality/complaints function
  • Excellent communication skills and ability to work under pressure
  • Highly organized with rigorous problem-solving techniques


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