Client Experience Coordinator

5 days ago


Islamabad, Islamabad, Pakistan Inkstone Management Full time
About the Role

This role involves providing exceptional customer service, managing customer relationships, and supporting order processes.

Responsibilities
  1. Customer Communication: Communicate with customers to understand their needs and concerns.
  2. Problem Resolution: Resolve customer complaints and issues in a professional and timely manner.
  3. Order Fulfillment: Ensure timely and efficient fulfillment of customer orders.
  4. Promotional Activities: Participate in promotional activities to inform customers about available deals and promotions.
  5. Sales and Marketing: Engage in sales and marketing activities to sell products and services to customers.
  6. Team Collaboration: Collaborate with the customer service team to ensure high-quality customer service delivery.
  7. Record Keeping: Maintain accurate records and compile reports on overall customer satisfaction.


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