Crisis Resolution Specialist

Job Type: Full-timeJob Summary:The Debt Resolution Specialist is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with...

Incident Coordinator Role OverviewWe are seeking a highly skilled Incident Coordinator to drive major incidents through to resolution in accordance with agreed procedures and service levels.The ideal candidate will hold the responsibility for coordinating incident response efforts, ensuring timely resolutions, and maintaining effective communication with...

Key AccountabilitiesWe are looking for a highly motivated and results-driven individual to fill the position of Customer Services Specialist. In this capacity, you will be responsible for providing outstanding customer service and support to our clients.Main ResponsibilitiesRespond to customer inquiries and provide prompt resolutionsAnalyze customer feedback...

Job OverviewWe are seeking a Customer Experience Resolution Specialist to join our team at ibexl. This role requires the ability to provide satisfactory solutions to diverse customer queries through written communications and a positive attitude.The ideal candidate will be a keyboard whizz with intellect, able to instantly come up with solutions to deliver...

Job SummaryWe are looking for an experienced Customer Experience Specialist to manage client relationships and ensure high standards of service delivery.Main Responsibilities:Investigate and resolve client complaints in a timely and professional manner.Develop and implement strategies to improve client satisfaction and reduce complaints.Work closely with...

Incident Coordinator IBEX Global, Pakistan Bachelor degree in IT or Telco, or equivalent through experience. The Incident Coordinator will hold the responsibility for driving major incidents through to resolution in accordance with agreed procedures and service levels.Provide a command and control presence on Bridges and Incident Calls.Ensure that the...

Job Overview:Main DutiesTaking incoming calls and recording vital details promptly.Providing timely resolutions to issues and requests through effective communication.Efficiently dispatching orders for goods or deliveries.Evaluating and prioritizing calls according to urgency and importance.Using radios, phones, or computers to direct crews, vehicles, or...

iBex seeks highly skilled Customer Support Specialists to deliver world-class customer service. As a specialist, you will assist clients with transaction-related issues, resolve customer complaints and maintain knowledge of client needs to provide effective solutions.Key Job Functions:Assist clients with transaction-related issuesResolve customer...

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced level service desk support incidents and service requests related to Core Banking Applications.Your key responsibilities will include:Analysis and resolution of incidents within the...

About the JobCustomer Care Specialist Summary:We are seeking a skilled Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for delivering exceptional customer service by responding to inquiries, resolving issues, and addressing customer complaints in a timely and professional manner.Key ResponsibilitiesRespond to...

About the JobEWS Group is committed to delivering exceptional customer experiences through our innovative solutions. We seek a talented Technical Support Specialist to join our team and help us achieve this goal.As a Technical Support Specialist, you will work closely with our clients to resolve technical issues, provide product knowledge, and ensure timely...

CogSoul Soft is seeking an Enterprise IT Solutions Specialist to join our team. In this role, you will be responsible for implementing an escalation support system for EDUCARE, ensuring effective issue resolution. You will also collaborate with diverse stakeholders and align deliverables with business objectives.Familiarity with tools like Jira and...

ibex. Pakistan is looking for a Customer Success Specialist for the Voice Program within the Operations department. The specialist will assist worldwide financial-services leading clients' customers with their queries and concerns, providing accurate resolutions as per defined processes via call. We seek individuals with experience in dealing with...

This Client Care Specialist role requires an individual who can provide exceptional service to our customers at TheHiringl. The ideal candidate will address customer inquiries, concerns, and complaints in a professional manner, ensuring that customer issues are resolved efficiently.Responsibilities:Customer Support: Respond promptly and professionally to...

The Job Involves:Core FunctionsFielding emergency and non-emergency calls while capturing key information.Offering timely assistance and resolution to problems and requests.Dispatching orders for products or deliveries with efficiency.Sorting and prioritizing calls based on urgency and importance.Directing crews, vehicles, or other field units using radios,...

Job Title: Employee Experience SpecialistWe are seeking an experienced Employee Experience Specialist to join our team at Fabro International Pvt Ltd.The successful candidate will be responsible for orientating new employees, training existing employees, and maintaining accurate and up-to-date employee records.Communicating effectively with staff about...

We are seeking a skilled Software Support Specialist to provide exceptional technical assistance to our customers. The successful candidate will be responsible for troubleshooting and resolving complex software issues, as well as making configuration changes to ensure optimal product performance.Key ResponsibilitiesProvide technical telephone support to...

Join our team at Institute of Performance Management, where we strive for excellence in performance management.We are currently hiring a skilled Customer Support Representative to join our customer support team.This role is ideal for individuals who possess strong communication and problem-solving skills, and can work effectively in a fast-paced...

BenefitsWe invest in our employees' growth and well-being:Competitive salaryMedical benefitsEducational coursesWe value diversity and equality:Burq is an equal opportunity employer that does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the RoleIbex seeks an Operational Support Expert to provide high-quality support to customers. This role involves resolving customer inquiries, processing orders, and maintaining accurate records of interactions.The successful candidate will possess a collaborative mindset, hands-on problem-solving ability, and technical communication skills....