
Customer Experience Specialist
5 days ago
We are seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.
Key Responsibilities:- Deliver outstanding customer experiences aligned with performance objectives and client core values.
- Assist customers with purchases made through the e-commerce website, providing accurate resolutions and alternatives for unavailable products.
- Maintain a friendly and caring image, communicating courteously and attentively with customers.
The successful candidate will possess excellent written and verbal English communication skills, proficiency in MS Office, and a strong work ethic.
Requirements:- O Levels/Intermediate or higher qualification.
- Excellent communication skills.
- Proficiency in MS Office.
This role is critical to delivering exceptional customer experiences and driving business success. We offer a supportive environment where you can enhance your skills and advance your career.
What to Expect:You will hear from us within 3 working days via phone for an initial screening. Once selected, you will undergo a comprehensive onboarding process to ensure your success in the role.
Perks & Benefits:- Medical Insurance.
- Permanent Employment Status.
- Provident Fund.
- Internal Job Opportunities.
- Annual Leaves.
- Leaves Encashment.
- Referral Bonus.
- Company Pick & Drop.
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