Customer Experience Specialist

5 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.

Key Responsibilities:
  • Deliver outstanding customer experiences aligned with performance objectives and client core values.
  • Assist customers with purchases made through the e-commerce website, providing accurate resolutions and alternatives for unavailable products.
  • Maintain a friendly and caring image, communicating courteously and attentively with customers.

The successful candidate will possess excellent written and verbal English communication skills, proficiency in MS Office, and a strong work ethic.

Requirements:
  • O Levels/Intermediate or higher qualification.
  • Excellent communication skills.
  • Proficiency in MS Office.
Why This Role Matters:

This role is critical to delivering exceptional customer experiences and driving business success. We offer a supportive environment where you can enhance your skills and advance your career.

What to Expect:

You will hear from us within 3 working days via phone for an initial screening. Once selected, you will undergo a comprehensive onboarding process to ensure your success in the role.

Perks & Benefits:
  • Medical Insurance.
  • Permanent Employment Status.
  • Provident Fund.
  • Internal Job Opportunities.
  • Annual Leaves.
  • Leaves Encashment.
  • Referral Bonus.
  • Company Pick & Drop.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Service Delivery Role:We have a new opening for a Customer Experience Specialist who can deliver top-notch service.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Customer Experience SpecialistAbout the Role:The Customer Experience Specialist is responsible for selling a company's products or services to potential and existing customers. This role involves making outbound sales calls, responding to customer inquiries and concerns, providing information about the features and benefits of the products or...


  • Islamabad, Islamabad, Pakistan TalentPop App Full time

    Join TalentPop App as a Customer Experience SpecialistAt TalentPop App, we help fast-growing e-commerce brands deliver memorable, high-quality customer experiences. As a Customer Experience Specialist, you'll be the friendly face and helpful voice behind the brand — guiding customers through their online shopping journey and making every interaction feel...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title:Customer Growth SpecialistJob Description:In this role, you will be responsible for driving initiatives that shape our customers' experiences and revenue ambitions through digital channels and applications.Key Responsibilities:Analyze customer insights using behavioral and research data sets to inform strategic initiatives.Develop and implement...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Opportunity:We are seeking a Night Frontiers Engagement Specialist to help enhance customer experiences and drive sales. This role involves engaging potential customers through outgoing calls and proactive outreach, providing exceptional service and resolving customer inquiries effectively.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Experience Specialist - Travel BookingWe are seeking a highly skilled and customer-focused professional to join our team in delivering exceptional customer experiences. As a Customer Experience Specialist - Travel Booking, you will be responsible for handling customer inquiries, resolving issues, and exceeding customer expectations.You will work...


  • Islamabad, Islamabad, Pakistan Elite Outsourcing Full time

    Job DescriptionA Customer Experience Specialist (CES) is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered. CSRs may...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    As a Support Specialist, you will play a critical role in ensuring customer satisfaction and driving business growth. This position requires a customer-centric mindset, excellent communication skills, and a passion for delivering exceptional results.Key Responsibilities:Identify and understand customer needs through proactive engagement.Provide timely...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support Role Overview:We are seeking a highly motivated and organized individual to join our team as a customer support executive.Key Responsibilities:Handle customer calls and respond to emails in a professional and courteous mannerSolve problems and provide solutions to customer inquiriesMaintain accurate records of all customer...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are looking for a highly skilled Quality Assurance Specialist to play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats. As a Quality Assurance Specialist, you will be responsible for evaluating and assessing sales calls, emails, and chats to ensure high-quality performance.Key...