
Telecom Market Research Specialist
5 days ago
We are seeking a highly motivated Business Intelligence Analyst to support our growth in the international telecom ecosystem.
This role is key to driving actionable intelligence that supports strategic decision-making across our commercial, marketing, and product teams.
Key Responsibilities- Take ownership of all market research and analysis activities across international telecom markets.
- Map and manage contacts for Ideal Customer Profiles (ICP) and personas within the Serviceable Obtainable Market (SOM).
- Curate, maintain, and update a comprehensive market intelligence database.
- Set-up, measurement and monitoring of Brand Awareness for our brand, with quarterly reporting.
- Support Account-Based Marketing (ABM) initiatives by enriching Salesforce with relevant market and persona data.
- Prepare regular and ad hoc reports to support senior management and strategic planning.
- Identify research-driven strategies to increase revenue and market share.
- Develop high-quality reports and presentations incorporating both qualitative and quantitative insights.
- Generate quarterly regional intelligence reports aligned with SOM, integrating internal Salesforce insights and external market data.
- Track and analyze competitor movements, market trends, regulatory updates, and new opportunities in the ecosystem.
- Provide strategic recommendations based on synthesized market intelligence.
- Post-Graduation 2–3 years of hands-on experience in market research, business intelligence, or analysis, preferably in the telecommunications sector.
- Solid understanding of international telecom ecosystem stakeholders: MNOs, Regulators, GSMA, vendors, system integrators, and media.
- Proven ability to conduct secondary and primary research using industry databases, analyst reports, and public/private sources.
- Proficiency in analytical tools and techniques for data mining, visualization, and reporting.
- Experience with Salesforce CRM, especially for ABM data handling and reporting.
- Strong ability to convert complex data into clear, insightful dashboards, visualizations, and written reports.
- Excellent command of written and spoken English.
- High attention to detail with strong technical writing and business communication skills.
- Experience with data visualization tools such as Power BI, Tableau, or Looker.
- Knowledge of telecom trends, including RCS/OTT, flash calling, AI-driven analytics, and A2P monetization strategies.
- Understanding of global telecom regulations and commercial models.
- A unique opportunity to work at the cutting edge of telecom innovation.
- Exposure to a global client base and leading telecom platforms.
- A collaborative environment that values curiosity, initiative, and impact.
- Opportunities for professional growth and cross-functional learning.
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