
Customer Experience Specialist
6 hours ago
As a Service Manager, you will be responsible for overseeing the delivery of high-quality service to customers. This role requires strong leadership and analytical skills, as well as excellent communication and problem-solving abilities.
">- Develop and implement strategies to improve customer satisfaction and reduce repeat repairs.
- Monitor the performance of Authorized Service Centers and provide guidance for improvement.
- Collaborate with Sales Teams and Dealers to resolve complaints in a timely manner.
- Manage spare parts inventory and ensure timely replenishment.
- Ensure compliance with ISO9000 Quality Management System requirements and educate service staff on their responsibilities.
- Provide exceptional after-sales support and achieve revenue targets.
- Collaborate with cross-functional teams for efficient complaint handling and resolution.
Our organization is a pioneer manufacturer of electrical goods in Pakistan, established in 1956 by Malik Brothers in collaboration with M/s AEG of Germany.
What We OfferA challenging and rewarding career opportunity with a reputable organization that offers growth and development opportunities.
Why Choose UsOur organization is committed to delivering high-quality products and services to our customers, and we are seeking individuals who share this commitment.
-
Customer Service Experience Specialist
6 hours ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 600,000 - 800,000Exceptional Customer Experience SpecialistAs a key member of our customer service team, you will be responsible for providing top-notch support to valued customers. Your primary goal is to deliver superior results by utilizing strong communication skills, empathy, and the ability to remain calm under pressure.Key Responsibilities:Respond to customer...
-
Customer Experience Liaison
7 hours ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time $30,000 - $50,000As a dedicated Customer Service Specialist, you will play a pivotal role in delivering exceptional customer experiences across various communication channels. This demanding position requires you to maintain a positive and empathetic attitude towards customers at all times.Key Responsibilities:Maintain accurate records of customer interactions, transactions,...
-
Customer Experience Champion
1 week ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 800,000 - 1,200,000Customer Experience Champion Job OverviewWe are seeking a skilled and customer-focused individual to join our team. This role involves providing top-notch solutions to customers through written communication, demonstrating excellent customer-centric approach.Key Responsibilities:Respond to customer inquiries via email and chatDeliver exceptional customer...
-
Customer Experience Transformation Consultant
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 750,000 - 1,500,000Transformative Customer Experience SpecialistWe are seeking a highly skilled professional to join our team as a Transformative Customer Experience Specialist. This role involves working with clients to identify and address their customer experience needs, and developing innovative solutions to drive business growth.Key Responsibilities:Collaborate with...
-
Customer Experience Specialist
7 hours ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 800,000 - 1,200,000Customer Service ProfessionalWe are seeking a highly motivated and detail-oriented customer service professional to fill this role.The ideal candidate will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Experience Specialist
7 hours ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 1,200,000 - 2,500,000About Our TeamWe're a dynamic group of professionals dedicated to delivering exceptional customer experiences.With a strong focus on customer satisfaction and relationship management, we strive to build long-lasting partnerships with our clients.The RoleWe're seeking a skilled Customer Service Consultant to join our team. As a key member of our support team,...
-
Customer Experience Specialist
14 hours ago
Lahore, Punjab, Pakistan beBeeCustomerService Full time 80,000 - 100,000Job Description:We are seeking a highly skilled Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for managing customer queries and complaints through various communication channels.Maintain a positive and professional attitude toward customers at all timesRespond promptly to customer inquiries and provide...
-
Delivering Excellent Customer Experiences
8 hours ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 5,000,000 - 7,000,000Job Role: Customer Advocate Customer Success Specialist Job DescriptionWe are seeking an exceptional Customer Advocate to deliver outstanding customer experiences that meet and exceed our clients' expectations.Provide timely and effective resolutions to customer inquiries and concerns, ensuring a high level of satisfaction.Key Responsibilities: Offer expert...
-
Customer Experience Specialist
14 hours ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 600,000 - 1,200,000About UsTajir is a cutting-edge platform for stores to buy inventory. We enable them to order at their convenience, receive on-demand delivery, and choose from the largest selection of products available. Our innovative approach streamlines a process that used to take hours, reducing it to mere minutes.For brands, Tajir ensures that products are reliably...
-
Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan beBeeInterior Full time 800,000 - 1,200,000We are seeking a professional with expertise in customer satisfaction, sales performance, and project management to join our team. The ideal candidate will ensure tailored solutions for clients, meet sales targets, and maintain strong relationships with architects and contractors.Key Responsibilities:Oversee the entire customer experience, from measurements...