Customer Experience Specialist
3 hours ago
We are seeking a highly motivated and detail-oriented customer service professional to fill this role.
The ideal candidate will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers via phone, email, and chat.
- Collaborate with internal teams to resolve complex customer issues.
- Document customer interactions and update records as necessary.
- Bachelor's degree or equivalent.
- Prior customer service experience.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in customer service software and Microsoft Office.
We offer opportunities for professional growth, a friendly work environment, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply.
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