
Customer Experience Champion
24 hours ago
We are seeking a skilled and customer-focused individual to join our team. This role involves providing top-notch solutions to customers through written communication, demonstrating excellent customer-centric approach.
Key Responsibilities:- Respond to customer inquiries via email and chat
- Deliver exceptional customer experience as measured by performance objectives
- Maintain swift responses to customers
- Document each customer query and solution
- Provide alternatives to products not available on the e-commerce website
- O Levels/Intermediate or above
- Excellent Written and Verbal English communication
- Minimum 40 WPM typing speed
- Proficiency in MS Office (MS Excel and MS Word)
- Permanent Employment Status
- Medical Insurance
- Provident Fund
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
Our ideal candidate has strong critical thinking, time management, specialist focus, organizing, priority setting, problem-solving, and professional composure skills.
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Customer Experience and Innovation Manager
2 weeks ago
Lahore, Punjab, Pakistan Drip | Coffee Bakery Kitchen Full timeCustomer Experience and Innovation ManagerCustomer Experience and Innovation ManagerPosition: Customer Experience & Innovation ManagerLocation: Lahore, PakistanType: Full-TimeAbout UsAt Drip, we don't just serve coffee – we serve experiences. We're a bold, unapologetically creative café redefining what it means to be a hangout spot in Lahore. From flavor...
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