Customer Experience Manager for UK Operations

5 days ago


Lahore, Punjab, Pakistan Cutting Edge BPO Full time
Customer Support Manager Job Summary

Cutting Edge BPO seeks an experienced customer support manager to lead our UK client operations. This exciting opportunity exists within our company's expanding UK client base.

The successful candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of delivering results in a customer-facing environment.

Responsibilities of this role include:

  1. Leading a team of customer support representatives to deliver outstanding customer experiences
  2. Developing and implementing effective strategies to drive customer satisfaction and loyalty
  3. Collaborating with internal stakeholders to ensure seamless execution of customer-centric initiatives

Requirements for this position include:

  • Previous experience in a customer-facing role or leadership capacity is required
  • Excellent communication and interpersonal skills are crucial
  • Ability to work effectively in a dynamic environment and adapt to changing priorities


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