
Call Center Supervisor for UK Clients
6 days ago
This exciting opportunity exists within Cutting Edge BPO's UK client operations department. We seek an experienced customer support professional to manage the delivery of exceptional customer experiences across our UK client base.
The successful candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of delivering results in a customer-facing environment.
The key responsibilities of this role include:
- Leading a team of customer support representatives to deliver outstanding customer experiences
- Developing and implementing effective strategies to drive customer satisfaction and loyalty
- Collaborating with internal stakeholders to ensure seamless execution of customer-centric initiatives
Essential qualifications for this position include:
- Previous experience in a customer-facing role or leadership capacity is required
- Excellent communication and interpersonal skills are crucial
- Ability to work effectively in a dynamic environment and adapt to changing priorities
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