Customer Service Agent

2 weeks ago


Lahore, Punjab, Pakistan beBeeCustomerSupport Full time $30,000 - $35,000
Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Support Representative.

The ideal candidate will be responsible for managing customer queries across various channels, providing timely resolutions to complaints and inquiries, coordinating with internal teams for order fulfillment and support, and maintaining accurate records of all customer interactions.

This is an exciting opportunity for someone who enjoys solving problems, building positive relationships, and ensuring customer satisfaction in a fast-paced environment.

">Key Responsibilities:
  • Manage customer queries across calls, WhatsApp & social media
  • Provide timely resolutions to complaints and inquiries
  • Coordinate with internal teams for order fulfillment and support
  • Maintain accurate records of all customer interactions

">Requirements

We are looking for a strong communicator with excellent interpersonal skills and a problem-solving mindset. The ideal candidate will have:

  • A degree in a relevant field or equivalent experience
  • Strong communication and interpersonal skills
  • A problem-solving mindset and attention to detail
  • Ability to multitask and stay organized in a fast-paced environment
  • Previous experience in customer support (preferred)

">What We Offer

Our company offers a collaborative and creative work culture, opportunities for growth within the company, exclusive employee discounts, and a team that values respect and support.

  • A collaborative and creative work culture
  • Opportunities for growth within the company
  • Exclusive employee discounts
  • A team that values respect and support

">Employment Details

Job Type: Full-time

Industry: IT Services and IT Consulting

Seniority level: Entry level

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