Manager of Technical Excellence

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Overview:

We are seeking a seasoned manager to oversee a team of Solutions Development and Customer Services professionals in Lahore. As Manager Technical/Operations, you will be responsible for building and maintaining a high-performing team that delivers exceptional customer experiences.

Key Accountabilities:

  • Leading a team of professionals to achieve departmental goals and objectives
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Coaching and mentoring team members to enhance their skills and knowledge
  • Resolving complex customer issues and escalating concerns as needed
  • Fostering a collaborative environment that promotes innovation and productivity

Essential Qualifications:

  • Proven leadership experience with a strong track record of team success
  • Bachelor's degree in engineering or computer sciences
  • Minimum 3 years of relevant work experience with expertise in customer relationship management


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