Warranty Registration Specialist

5 days ago


Islamabad, Islamabad, Pakistan Ovex Technologies Full time
Job Description:
Ovex Technologies is looking for a skilled Warranty Registration Specialist to focus on managing Service agreements presented by Manufacturers to partners and updating registration changes requested by clients and partners.

Key Responsibilities:
  1. Manage Service Registration process for partners and clients.
  2. Coordinate registration summaries and distribute fully executed agreements to internal and external customer groups.
  3. Ensure contractual terms and conditions comply with standard business practices.
  4. Update registration and asset database with new information.
  5. Communicate with vendors to retrieve registration confirmations.
  6. Resolving registration data inconsistencies from vendors/manufacturers, such as erroneous serial numbers and part numbers.
  7. Collecting missing information from Sales Reps and internal departments.
  8. Suggesting compatible warranty part numbers for hardware.
  9. Managing Service Renewal process for partners and clients.
  10. Resolving contract discrepancies and coordinating summaries for distribution to internal and external groups.
  11. Cordinating renewal and extension of expiring agreements/contracts.
  12. Developing scope and specifications for professional services engagements.
  13. Updating customer information within the contract and asset database.
  14. Negotiating Service Agreements/contracts with partners and clients.


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