Technical Support Agent

24 hours ago


Lahore, Punjab, Pakistan Diem Full time

Diem is looking for a Technical Support Agent to provide top-notch service to our clients.

Key Responsibilities:
  1. Respond to customer queries in a timely manner
  2. Identify customer needs and offer assistance
  3. Monitor customer complaints and resolve issues promptly
  4. Share feature requests and effective workarounds with team members
  5. Inform customers about new features and functionalities
  6. Gather customer feedback and share with relevant teams
Requirements:
  • Experience in a similar CS role
  • Familiarity with CRM systems
  • Excellent communication and problem-solving skills
  • Patience when handling tough cases


  • Lahore, Punjab, Pakistan Kay Tronix Call Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Agent to join our team at Kay Tronix Call Centre. The ideal candidate will possess excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.Key Responsibilities:Handle inbound calls from customers regarding billing inquiries, service issues, and...

  • Keyboard Support Agent

    24 hours ago


    Lahore, Punjab, Pakistan ibex Full time

    Ibex is looking for a Keyboard Support Agent to join our team. As a Keyboard Support Agent, you will be responsible for providing satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude.Job Description:Assist customers with their items purchased through the e-commerce websiteDeliver a...


  • Lahore, Punjab, Pakistan Kay Tronix Call Centre Full time

    Job DescriptionWe are looking for a highly skilled and experienced CALL CENTER SUPPORT AGENT to join our team at Kay Tronix. As a key member of our customer support team, you will be responsible for handling inbound calls from customers and providing them with exceptional customer service.About the RoleProvide exceptional customer service to customers via...


  • Lahore, Punjab, Pakistan Motive Full time

    About the Role:The Senior Technical Support Engineer is a highly skilled technical professional responsible for providing expert-level technical support to customers. As a senior subject matter expert, this role requires a deep understanding of our products and services, as well as strong analytical and problem-solving skills.This role involves managing and...


  • Lahore, Punjab, Pakistan Ruxsia Limited Full time

    Qualifications and Skills:To succeed in this role, you should have the following qualifications and skills:Experience as an Email/Chat Support Agent or similar CSR roleFamiliarity with the real estate domain is a plusExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving...


  • Lahore, Punjab, Pakistan OLX Pakistan Full time

    About the RoleWe are seeking a Technical Support Manager to lead our team of technical support specialists at OLX Pakistan. The successful candidate will be responsible for managing the delivery of high-quality technical support services, ensuring excellent customer satisfaction.Key Responsibilities:Manage a team of technical support specialists, providing...


  • Lahore, Punjab, Pakistan Wield Bpo Full time

    Wield Bpo is looking for a dedicated and enthusiastic Home-Based Customer Care Agent to provide excellent customer support to our US-based clients.Responsibilities of this role include:Responding to customer inquiries via email and chat in a timely and professional manner.Assisting customers with basic technical issues related to computer...


  • Lahore, Punjab, Pakistan Tranzcript Full time

    Tranzcript Limited, a leading provider of IT services, is seeking a Technical Support Lead to join our team. As a key member of our IT department, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT systems.About the RoleIn this position, you will work closely with our clients to resolve technical...


  • Lahore, Punjab, Pakistan Supreme Protection Ltd. Full time

    We are seeking a skilled Technical Support Associate to join our team at Supreme Protection Ltd. in Pakistan.In this role, you will provide technical support to our customers, respond to their inquiries and issues, and troubleshoot technical problems with our services.The successful candidate will possess strong technical skills, excellent English...


  • Lahore, Punjab, Pakistan People Full time

    About the Job:We are looking for a skilled Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support to users, troubleshooting network and system issues, and ensuring smooth operation of hardware and software systems.The ideal candidate will have excellent technical skills, be able to work...


  • Lahore, Punjab, Pakistan Soliton Technologies Full time

    **Job Requirements**We are seeking a skilled and experienced Technical Support Analyst to join our team on-site. The ideal candidate will have a strong background in technical support, with excellent problem-solving abilities and the ability to understand complex documentation.As a Technical Support Analyst, you will be responsible for resolving technical...


  • Lahore, Punjab, Pakistan Sunconnect Full time

    Job DescriptionSunconnect is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance and support for our chat applications.Key Responsibilities:Respond promptly to user inquiries through chat, email, or other communication...


  • Lahore, Punjab, Pakistan Eco Energy Services Full time

    About the RoleAs a Technical Support Associate at Eco Energy Services, you will play a critical role in ensuring our customers receive seamless support. You will work closely with cross-functional teams to resolve technical issues and provide expert guidance on our products.Key Responsibilities:Provide timely and effective support to customers via phone,...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Technical Assistance: Provide first-line technical support to users via various communication channels, including phone, email, and chat.Troubleshooting and Escalation: Troubleshoot hardware and software issues, escalating complex...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide first-line technical support to users via various communication channels.Key Responsibilities:Troubleshoot hardware and software issues and escalate to relevant teams when necessary.Install, configure, and maintain...


  • Lahore, Punjab, Pakistan Imperial Resource Group LLC Full time

    At Imperial Resource Group LLC, we are seeking a skilled Customer Support Representative to provide exceptional technical support to our valued customers across the USA. This role involves troubleshooting internet connectivity issues and explaining complex technical information clearly, and resolving customer concerns efficiently.Key Responsibilities:Deliver...


  • Lahore, Punjab, Pakistan Dewan Foods - Proud of Kashmir Full time

    Job Description:Key Responsibilities:Assist in the installation, configuration, and deployment of software solutions for clients.Ensure proper integration of software with client systems and environments.Conduct training sessions for users to ensure smooth adoption of new software.Collaborate with project managers and engineers to identify and address...


  • Lahore, Punjab, Pakistan Diem Technologies Incorporated Full time

    Job DescriptionDiem Technologies Incorporated is seeking a Technical Support Specialist to join our support team. The successful candidate will provide expert-level technical assistance to customers via various channels, ensuring timely and accurate resolutions to their queries.The ideal candidate will have a strong background in customer-facing roles, with...


  • Lahore, Punjab, Pakistan Motive Full time

    Job DescriptionThe Lead Technical Support Engineer role is a senior subject matter expert responsible for providing complex technical support for a range of products and services. As an L4 support engineer, this individual is the go-to person for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical Support Engineers.This...

  • Support Agent

    6 days ago


    Lahore, Punjab, Pakistan Hurak Full time

    Job Description:As a Customer Support Representative at Hurak, you will handle customer inquiries, class management, certifications, requests, and complaints tactfully. You will follow standard processes and procedures to provide solutions and take complete ownership of the customer in every transaction.