Technical Support Manager

9 hours ago


Lahore, Punjab, Pakistan OLX Pakistan Full time
About the Role

We are seeking a Technical Support Manager to lead our team of technical support specialists at OLX Pakistan. The successful candidate will be responsible for managing the delivery of high-quality technical support services, ensuring excellent customer satisfaction.

Key Responsibilities:

  • Manage a team of technical support specialists, providing guidance and coaching to ensure exceptional service delivery.
  • Develop and implement technical support processes, ensuring efficiency and effectiveness.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall service quality.
  • Identify opportunities for process improvements, implementing changes to enhance customer experience.
  • Stay up-to-date with emerging technologies and trends, ensuring our technical support services remain cutting-edge.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2-5 years of relevant experience, including leadership roles.
  • Proven track record of delivering exceptional technical support services.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work effectively in a fast-paced environment.


  • Lahore, Punjab, Pakistan HRSG Outsourcing Pvt Limited Full time

    Job OverviewHRSG Outsourcing Pvt Limited is seeking a highly skilled Sr. IT Support Engineer to join our team. The ideal candidate will possess excellent technical knowledge, strong communication skills, and the ability to work independently.Key ResponsibilitiesProvide first and second-level support to end-users for hardware, software, and network-related...


  • Lahore, Punjab, Pakistan Motive Full time

    About the Role:The Senior Technical Support Engineer is a highly skilled technical professional responsible for providing expert-level technical support to customers. As a senior subject matter expert, this role requires a deep understanding of our products and services, as well as strong analytical and problem-solving skills.This role involves managing and...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    We are seeking a highly skilled Technical Support Professional to join our team at Joblogic Service Management Software. As a Technical Support Professional, you will be responsible for providing top-notch technical support to our customers.Responsibilities:Provide technical support through various communication channels, including live chat, email, and...


  • Lahore, Punjab, Pakistan Vodworks Full time

    As a Technical Support Expert at Vodworks, you will play a critical role in delivering exceptional technical support to our internal and external stakeholders. You will be responsible for researching, diagnosing, troubleshooting, and identifying solutions to resolve issues, as well as maintaining and administering computer networks and related computing...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will provide first-line technical support to users via various communication channels.Key Responsibilities:Troubleshoot hardware and software issues and escalate to relevant teams when necessary.Install, configure, and maintain...


  • Lahore, Punjab, Pakistan Youcan Creative Engine Full time

    Job OverviewYoucan Creative Engine is seeking a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Technical Assistance: Provide first-line technical support to users via various communication channels, including phone, email, and chat.Troubleshooting and Escalation: Troubleshoot hardware and software issues, escalating complex...


  • Lahore, Punjab, Pakistan Imperial Resource Group LLC Full time

    At Imperial Resource Group LLC, we are seeking a skilled Customer Support Representative to provide exceptional technical support to our valued customers across the USA. This role involves troubleshooting internet connectivity issues and explaining complex technical information clearly, and resolving customer concerns efficiently.Key Responsibilities:Deliver...


  • Lahore, Punjab, Pakistan Motive Full time

    Job DescriptionThe Lead Technical Support Engineer role is a senior subject matter expert responsible for providing complex technical support for a range of products and services. As an L4 support engineer, this individual is the go-to person for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical Support Engineers.This...


  • Lahore, Punjab, Pakistan Dewan Foods - Proud of Kashmir Full time

    Job Description:Key Responsibilities:Assist in the installation, configuration, and deployment of software solutions for clients.Ensure proper integration of software with client systems and environments.Conduct training sessions for users to ensure smooth adoption of new software.Collaborate with project managers and engineers to identify and address...


  • Lahore, Punjab, Pakistan HR Force International Full time

    As a Technical Support Specialist at HR Force International, you will play a crucial role in providing exceptional support to our customers. Your responsibilities will include replicating, understanding, and troubleshooting end-user technical/non-technical issues via email or live web chats.Responsibilities:Provide timely and effective solutions to customer...


  • Lahore, Punjab, Pakistan HRSG Outsourcing Pvt Limited Full time

    Job Overview:At HRSG Outsourcing Pvt Limited, we are committed to delivering exceptional IT support services to our clients. We are currently seeking a seasoned IT Support Professional to join our team and help us achieve this goal.About the Role:This is an exciting opportunity for an experienced IT Support Professional to take on a challenging role and...


  • Lahore, Punjab, Pakistan TekBoox Full time

    TekBoox, a US-based IT company, is seeking a highly skilled Senior System Engineer to join our team.About the JobWe are looking for a talented individual who can provide advanced technical support for our clients.Key ResponsibilitiesProvide technical support via phone, email, and chat to resolve user issues effectively.Support and troubleshoot IT systems,...


  • Lahore, Punjab, Pakistan A. F. Ferguson & Co. (a member firm of the PwC network) Full time

    Company Overview:A. F. Ferguson & Co., as a member firm of the PwC network, aims to be the first choice employer for professional staff, fostering a culture where individuals can thrive and contribute their strengths.Job Description:As a Technical Support Specialist at A. F. Ferguson & Co., you will play a crucial role in maintaining smooth operations and...


  • Lahore, Punjab, Pakistan Tranzcript Full time

    Tranzcript Limited, a leading provider of IT services, is seeking a Technical Support Lead to join our team. As a key member of our IT department, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT systems.About the RoleIn this position, you will work closely with our clients to resolve technical...


  • Lahore, Punjab, Pakistan Supreme Protection Ltd. Full time

    We are seeking a skilled Technical Support Associate to join our team at Supreme Protection Ltd. in Pakistan.In this role, you will provide technical support to our customers, respond to their inquiries and issues, and troubleshoot technical problems with our services.The successful candidate will possess strong technical skills, excellent English...


  • Lahore, Punjab, Pakistan Vodworks Full time

    Are you passionate about delivering exceptional technical support and leading a team? Do you have experience working in a fast-paced environment and maintaining ownership of internal and external stakeholder issues and service requests? If so, we want to hear from you!Job Summary:Vodworks is seeking a highly skilled and experienced Support Services Technical...


  • Lahore, Punjab, Pakistan Soliton Technologies Full time

    **Job Requirements**We are seeking a skilled and experienced Technical Support Analyst to join our team on-site. The ideal candidate will have a strong background in technical support, with excellent problem-solving abilities and the ability to understand complex documentation.As a Technical Support Analyst, you will be responsible for resolving technical...


  • Lahore, Punjab, Pakistan People Full time

    About the Job:We are looking for a skilled Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support to users, troubleshooting network and system issues, and ensuring smooth operation of hardware and software systems.The ideal candidate will have excellent technical skills, be able to work...


  • Lahore, Punjab, Pakistan Eltek Pakistan (Pvt.) Ltd Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Eltek Pakistan (Pvt.) Ltd. The ideal candidate will be responsible for ensuring that tasks are completed by the immediate supervisor, acting as a quality resource to fulfill field requirements, providing regular updates, and resolving technical issues.The successful...


  • Lahore, Punjab, Pakistan Sunconnect Full time

    Job DescriptionSunconnect is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance and support for our chat applications.Key Responsibilities:Respond promptly to user inquiries through chat, email, or other communication...