Segment Manager

1 week ago

Islamabad, Islamabad, Pakistan beBeeExecutive Full time 6,500,000 - 8,500,000
Job Title: Senior Portfolio Executive

This is a full-time position based in Islamabad, Pakistan.

About the Role:

We are looking for an experienced professional to drive initiatives that shape the direction of our company in achieving its customer and revenue ambitions through identifying customer insights using behavioral and research data sets.

Your Key Responsibilities:
  • Maintain close eye on customers' behaviors by ensuring maintenance of reports and dashboards to gauge subscribers, churners, rejoiners, engagement and other KPIs.
  • Ensure deeper insights are presented to the organization on opportunities and assessment of past initiatives to drive data-driven decisions.
  • Interact with key stakeholders, involving Business Intelligence, Technology, Sales, Circle Team and Product development to drive Segment's agenda on voice and internet.
  • Be responsible for key ambitions involving subscriber base growth, revenues, product including voice & data adaptation, service churn, penetration in new subscribers, LBC growth and new launches etc.
A Typical Day at Work:
  • Going through key base statistics, looking at develop reports/dashboards and identifying areas of concern and opportunities.
  • Identifying areas which demand further analysis and presenting them to stakeholders in and across departments.
  • Directing team on analytical work, bringing in insights beyond behavioral data and exploring multiple dimensions such as geography, payment types, life cycle and so on.
  • Converting opportunities into actionable initiatives and executing through product development.
  • Making communication plans of new initiatives.
  • Coordinate with Sales & Distribution and the Regional/Circle teams for keeping track of product uptake, quality of sale, voice engagement & penetration.
  • Assisting in strategy formulation for and beyond internet for Telenor commercial.

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