
Customer Experience Lead
1 week ago
The ideal candidate for this role is a seasoned Customer Experience Lead with experience in customer service or a similar role. They should have the ability to motivate and manage teams towards achieving goals.
Responsibilities- Lead Team Members: The successful candidate will be responsible for leading a team of 20+ people.
- Implement Quality Processes: They will implement QA processes to ensure high-quality service standards.
- Monitor Team Performance: Monitor team performance and make adjustments as needed to ensure targets are met.
- Communicate Effectively: Excellent verbal and written communication abilities are required for this role.
- Manage Conflict: Strong organizational and conflict-resolution skills are essential for this position.
- Develop Team Members: Develop team members through training sessions and documentation updates.
- Improve Processes: Analyze data to identify areas for improvement and implement changes to improve processes.
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Customer Experience Lead
3 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryWe are seeking a skilled Customer Experience Lead to join our team. As a key member of our organization, you will be responsible for setting customer expectations and revenue goals, identifying customer demands and requirements, and advising customers on cost-effectiveness.The ideal candidate will have a Bachelor's degree in Business...
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Customer Experience Lead
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionThe ideal candidate will provide and maintain superior customer service as the primary point of contact for external clients.Key Responsibilities:Lead a team of trained professionals to deliver exceptional service to customers in a timely and efficient manner.Serve as the main liaison between sales, management, and customers to ensure...
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Customer Experience Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Experience ManagerWe are seeking an experienced Customer Experience Manager to lead our sales team and drive customer satisfaction. The ideal candidate will have a strong background in sales and customer service and a passion for delivering exceptional customer experiences.Key Responsibilities:Lead and manage the sales team to achieve sales...
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Bidding Expert
1 week ago
Lahore, Punjab, Pakistan LEAD Concept Full timeBusiness Development PositionLEADconcept is hiring a skilled Business Developer/Bidding Expert to drive lead generation from the international market for its Lahore office.Candidates should possess:Technical proficiency in programming languagesEffective communication skills to address technical queriesAbility to create persuasive pitches in the global...
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Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewPremio Travels is seeking a dedicated and results-driven Customer Experience Specialist to lead its Human Resources department.
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Customer Services Executive
1 week ago
Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeLead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.LMTS is seeking result-oriented candidates who can manage their own workload independently to ensure contribution to the company and within the team, for the position of Customer Care Representative.Ideal candidates should be quick...
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Customer Experience Director
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeDelivering Exceptional Customer ExperiencesWe are seeking an experienced Customer Service Manager with a proven track record of driving customer satisfaction and loyalty.The ideal candidate will have excellent leadership skills, the ability to develop and implement customer service strategies, and a passion for delivering exceptional customer...
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Manager of Customer Experience
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a Customer Support Manager, you will play a crucial role in shaping the customer experience by leading a high-performing team and driving strategic initiatives. Your expertise will be essential in identifying opportunities to improve customer satisfaction and loyalty.Responsibilities:Drive team performance and achieve customer satisfaction targets.Develop...
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Customer Experience Team Lead
2 weeks ago
Lahore, Punjab, Pakistan HR Ways Full timeAbout Our Client:We are a multinational team of industry veterans, talented game developers, and innovative designers, headquartered in the USA. Our company brings a wealth of experience and a deep understanding of the gaming industry to every project.About the Role:You will be responsible for managing a team of customer support agents, ensuring they provide...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview:This is a mid-senior level full-time position that requires a strong background in customer service management.The successful candidate will be responsible for leading a team of customer service professionals, developing and implementing customer service strategies, and analyzing customer feedback to drive business growth.To succeed in this...