Customer Experience Lead

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

The ideal candidate will provide and maintain superior customer service as the primary point of contact for external clients.

Key Responsibilities:
  • Lead a team of trained professionals to deliver exceptional service to customers in a timely and efficient manner.
  • Serve as the main liaison between sales, management, and customers to ensure consistent satisfaction.
  • Provide regular status and service reports to inform management's next steps.
Required Qualifications:
  • A minimum of an Associate's degree or equivalent experience.
  • No less than 3 years' experience in technical support or management roles.
  • Excellent written and verbal communication skills are essential.
Seniority Level

Mid-to-Senior level

Employment Type

Full-time position

Industry Focus

Construction and infrastructure development



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