Senior Technical Solutions Expert

1 day ago

Karachi, Sindh, Pakistan beBeeFieldServiceEngineer Full time 800,000 - 1,500,000

A global materials science and digital identification solutions company is seeking a highly skilled Field Service Engineer. As part of our team, you will be responsible for delivering exceptional service to our clients by providing installation, system integration, troubleshooting, and maintenance support.

The ideal candidate will have a bachelor's degree in Industrial Engineering, Electrical, or Mechanical, or equivalent technical certification/experience. A minimum of 2 years experience in the Field Service industry is also required.

We are looking for someone who is proficient in remote support technologies, including video assistance and AI-based diagnostic tools. Experience with complex systems and cutting-edge technologies such as RPA, IoT, and Service Management is an added advantage.

As a Field Service Engineer, you will work closely with customers to develop and execute proactive service plans, ensuring that systems and equipment are continually optimized for peak performance.

You will also conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to establish and maintain strong relationships with key customers.

Qualifications:

  • Bachelor's degree in Industrial Engineering/Electrical/Mechanical or a related field, or equivalent technical certification/experience
  • Minimum of 2 years experience in the Field Service industry
  • Experience with remote support technologies, such as video assistance, AI Video, and other remote troubleshooting tools
  • Experience with complex systems and cutting-edge technologies e.g., RPA, IoT, Service Ma, etc is a plus

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