Remote Customer Service Advocate
4 days ago
We are seeking energetic and enthusiastic individuals to take on the role of a Customer Service Representative. The ideal candidate should be fluent in English and possess expertise in load boards and mailing calling API software.
The successful candidate will be responsible for answering customer inquiries and complaints via calls and emails, providing excellent customer service by actively listening to customers and offering prompt and accurate solutions.
Main Responsibilities:- Responding to customer inquiries and complaints via calls and emails.
- Providing excellent customer service by actively listening to customers and offering prompt and accurate solutions.
- Effective communication with customers and team members.
- Updating customer information and call logs.
This is an exciting opportunity for those who enjoy working with people and are passionate about delivering exceptional customer experiences.
The Customer Service Representative will play a crucial role in ensuring that our customers receive the highest level of service, resulting in increased customer satisfaction and loyalty.
In return, we offer a competitive compensation package, ongoing training and development opportunities, and a dynamic work environment that values innovation and collaboration.
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