Customer Service Advocate

3 days ago

Rawalpindi Cantonment, Pakistan beBeeCommunication Full time 350,000 - 450,000
Customer Service Representative

We are seeking a dedicated and skilled customer service representative to join our team. This individual will be responsible for handling customer inquiries and providing accurate information regarding services and products.

Key Responsibilities:
  • Handle customer inquiries and provide accurate information regarding services and products.
  • Ensure customer satisfaction by resolving issues and complaints efficiently.
  • Document and maintain records of all interactions in a clear manner.
  • Collaborate with team members to improve processes and service delivery.
Requirements:
  • Strong verbal communication skills with a clear and pleasant speaking voice.
  • Ability to listen actively and respond appropriately to customer concerns.
  • Basic computer skills and experience with call center software is a plus.
  • Time management skills with the ability to multitask.
  • A positive attitude and a willingness to learn.

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