
Customer Service Advocate
3 days ago
Key Responsibilities:
- Respond to customer inquiries and concerns via email or phone in a timely and professional manner.
- Verify delivery information, track orders, and resolve any issues promptly.
- Proactively address customer complaints and work towards finding solutions that meet their needs.
Requirements:
- A high school diploma or equivalent education is required; a degree in a related field is preferred.
- Exceptional written English skills are essential for effective communication with customers.
- Self-motivated individuals who can work independently and make decisions will be considered.
- Strong problem-solving skills, including the ability to think critically and proactively, are necessary for success in this role.
- Excellent organizational and time management skills are required to handle multiple tasks and priorities.
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AI Customer Service Advocate
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Manager
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