High-Performance Technical Specialist

2 days ago

Quetta City Tehsil, Pakistan beBeeEngineering Full time $60,000 - $85,000

Motive empowers teams to operate safely, efficiently and profitably with tools that streamline their work.

For the first time ever, safety, operations and finance teams can manage drivers, vehicles, equipment and fleet spend in a single system. Combined with industry leading AI, the platform gives complete visibility and control, reducing manual workloads by automating tasks.

About the Role

As a Support Engineer, your day focuses on providing exceptional service, technical support and executive-level communications to customers. You will be adept at building relationships and resolving issues at all levels within Customer Support.

  • You will be the primary technical contact for a small number of Enterprise Accounts.
  • Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
  • Meet or exceed customer expectations on response quality, timeliness and overall customer experience.
What We're Looking For
  • Minimum 1.5+ years of experience in Customer Support and technical support.
  • Excellent customer communication skills in various forms.
  • Strong analytical and problem-solving skills with the ability to manage critical and complex issues in high-pressure environments.

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