Perseus Payments Representative

5 hours ago


Lahore, Punjab, Pakistan EWS Group Full time

We are seeking an experienced and customer-focused Customer Care Representative to join our team as a Perseus Payments Representative. In this role, you will be responsible for delivering exceptional customer support, handling payment processing needs, and contributing to maintaining accurate records and following company policies and procedures.

About EWS Group

EWS Group is a leading provider of integrated payments services to businesses and software providers through its division, Perseus Payments. Our goal is to offer a seamless payments experience for customers by integrating our solutions with popular software applications.

You will be working in a dynamic environment where you will need to demonstrate strong analytical problem-solving skills, excellent communication skills, and a proactive approach to resolving customer issues.

Requirements:
  • Strong Analytical Skills: Apply logical thinking to identify issues, gather information, and find effective solutions.
  • Effective Communication: Clearly convey information to customers, both verbally and in writing.
  • Proactive Approach: Anticipate potential issues and take initiative to prevent them from escalating.


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