Customer Experience Ambassador

Job Title: Customer Experience SpecialistWe are seeking a highly skilled and passionate individual to join our Operations team as a Customer Experience Specialist. As an Email & Chat Support Champion, you will play a crucial role in delivering exceptional customer experiences by assisting our clients' customers with their queries and concerns via email...

- Measure CX at all customer touch points of the company, including stores, the company's website, social media, and e-commerce.- Analyze the data gathered (feedback, complaints, etc.) and identify opportunities to further increase CX at all touch points.- Present findings to respective departments and management on a weekly/monthly basis.- Inspire and...

Job DescriptionThis role requires a professional with extensive experience in customer service, supply chain, sales, and team management. The ideal candidate will possess excellent communication skills, be results-driven, and have a proven track record of delivering high-quality results in fast-paced environments.Key Responsibilities:Manage the employee...

Role: To enhance customer satisfaction through strategic implementation of service standards.Job OverviewWe are seeking a talented individual to lead our customer service initiatives, focusing on continuous improvement and accurate communication.Key ResponsibilitiesDevelop and execute service strategies to drive customer satisfaction.Lead internal teams to...

Job Title: Sales Service ManagerWe are looking for a highly motivated and experienced Sales Service Manager to join our team at Hoora Pharma. The successful candidate will have a proven track record of success in sales and marketing roles and will be responsible for developing and implementing sales strategies to achieve business objectives.About the...

Job SummaryWe are seeking a highly skilled Contact Centre Team Manager to join our team at Sybrid (Pvt) Ltd.As a key member of our Contact Centre, you will be responsible for overseeing the day-to-day operations of our technical support team, ensuring exceptional service levels, and driving continuous improvement in response times and resolution rates.You...

Job DescriptionA challenging opportunity has arisen for a skilled Call Center Manager to join our team at Verticity (Pvt) Ltd. in Karachi, Pakistan. As a key member of our organization, you will be responsible for the daily management of our call centre.Main Responsibilities:Day-to-Day Operations ManagementPerformance Target Setting and AchievementChange...

Job DescriptionThis role involves answering calls, emails, faxes, voicemails, and tickets from patients and insurance companies, assisting with orders, billing inquiries, tracking information, returns, and insurance-related matters.The ideal candidate will have outstanding communication skills, attention to detail, and a commitment to ensuring that every...

Job OverviewWe are seeking a highly skilled Sales Growth and Customer Experience Specialist to join our team at Access Communication Solution.This role involves developing and implementing strategies to drive sales growth, improving customer satisfaction, and identifying new business opportunities. The successful candidate will have excellent communication...

At Innovators Management Consultants, we're looking for a skilled professional to lead our promotional activities and manage customer relationships.Job DescriptionWe're seeking an experienced individual who can effectively communicate with clients, represent our company at various events, and organize customer data to provide valuable insights. The ideal...