Patient Advocate

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Career Opportunity in Healthcare Support

We are looking for a motivated and detail-oriented individual to fill the position of Customer Service Representative. The selected candidate will play a critical role in providing exceptional support to patients and ensuring a smooth billing process.

Key qualifications for this role include:

  • Experience in customer support, preferably in the healthcare industry, medical billing, or revenue cycle management (RCM).
  • Strong communication skills, both verbal and written, with a focus on clarity, empathy, and professionalism.
  • Technical proficiency in CRM systems, Microsoft Office Suite, and healthcare management software (e.g., Epic, Cerner, or similar systems).
  • Problem-solving abilities, including attention to detail and the ability to resolve patient concerns, troubleshoot billing issues, and navigate complex claim inquiries.

The successful candidate will also possess a patient-first mindset, with a focus on providing outstanding support and service. They will work collaboratively with internal teams, including billing, coding, and management.

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