Customer Risk Assessment Professional

1 week ago

Lahore, Punjab, Pakistan beBeeCustomer Full time 800,000 - 1,200,000

Job Title: Customer Due Diligence Specialist

Job Description:

We are seeking a highly skilled Customer Due Diligence Specialist to join our team. The successful candidate will be responsible for conducting thorough customer due diligence, ensuring compliance with regulatory requirements and internal policies.

Responsibilities:

  • Conduct thorough verification of customer identity and details in line with regulatory requirements and company policies.
  • Review and validate documents such as identification, business licenses, and other necessary information for customer onboarding.
  • Ensure that all sales orders comply with regulatory norms and flag any discrepancies or concerns for further review.
  • Maintain accurate records of customer documentation for audit purposes.
  • Evaluate the feasibility of each sales order by assessing the technical, geographical, and logistical factors that impact the installation.
  • Collaborate with the technical, operations, and network teams to determine whether the infrastructure supports the service or product being sold.
  • Communicate the feasibility results to the sales team, advising them on possible challenges or delays in execution.
  • Provide feedback on alternative solutions in cases where the original order is not feasible.

Requirements:

  • Bachelor's degree in Business, Compliance, Operations, or a related field.
  • Experience in customer due diligence, compliance, or sales operations, with a strong background in feasibility assessments or telecom industry-related processes.
  • Proficiency in KYC management software and CRM systems.
  • Experience with technical feasibility tools and an understanding of telecom infrastructure.
  • Strong knowledge of regulatory requirements for customer verification.
  • Soft skills:
    • Strong attention to detail and risk management skills.
    • Excellent communication and problem-solving abilities.
    • Ability to work across teams and manage multiple projects simultaneously.
    • Customer-focused mindset with a strong emphasis on compliance and accuracy.

Benefits:

  • A family-centric culture with 6-month maternity and 30-day paternity leave.
  • A hybrid work model that redefines the workplace for a balanced and fulfilling career.

Seniority level: Associate

Employment type: Full-time

Industries: Telecommunications

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