Help Desk Specialist

7 days ago

Lahore, Punjab, Pakistan beBeeSupport Full time $30,000 - $45,000
Job Title: Help Desk Specialist

We are seeking a highly skilled and knowledgeable individual to provide expert technical support to our organization.

  • Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
  • Maintain and upgrade computer systems, networks, and other IT equipment to ensure optimal performance.
  • Plan, coordinate, and execute system backups, data recovery, and disaster recovery operations.
  • Collaborate with internal stakeholders to identify and resolve technical issues, improve processes, and enhance overall IT infrastructure.

The ideal candidate will possess excellent problem-solving skills, attention to detail, and the ability to communicate complex technical information effectively. If you have a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

The successful candidate will be responsible for:

  • Providing exceptional customer service by responding promptly to technical inquiries and resolving issues efficiently.
  • Developing and maintaining comprehensive documentation of technical procedures, policies, and best practices.
  • Staying up-to-date with emerging technologies and industry trends to recommend innovative solutions.
  • Collaborating with cross-functional teams to implement process improvements and optimize IT operations.

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional technical support, please submit your application.

  • Help Desk Manager

    7 days ago

    Lahore, Punjab, Pakistan beBeeInnovation Full time $50,000 - $75,000

    IT Help Desk Lead RoleThe IT Help Desk Lead is responsible for overseeing the information technology help desk and incoming tickets. This involves managing incident resolution, streamlining workflows, and developing innovative solutions to enhance user experience and optimize technology resource utilization.Key ResponsibilitiesCoordinate administrative and...

  • Help Desk Agent

    2 days ago

    Lahore, Punjab, Pakistan Sage Freight Full time 45,000 - 55,000 per year

    Sage Freight is seeking aHelp Desk Agentto join our team in Lahore, Pakistan. This role is integral to ensuring smooth business operations by providing timely technical support to both our Pakistan-based employees and US-based staff. The successful candidate will first gain hands-on operational experience on the floor to understand our processes before fully...

  • Jira ITSM Help Desk II

    2 weeks ago

    Lahore, Punjab, Pakistan ITC Worldwide Full time

    OverviewJira ITSM Help Desk II role at ITC Worldwide. ITC Worldwide's Technical Service and Support Team is seeking an IT Help Desk Lead to oversee the information technology help desk and incoming tickets. Under general direction from the Manager of Infrastructure and Operations, the IT Help Desk Lead will handle incident management, strategize efficient...

  • Help Desk Technician

    2 weeks ago

    Lahore, Punjab, Pakistan beBeeServiceDeskAnalyst Full time 400,000 - 800,000

    Job DescriptionThis role is responsible for providing exceptional service and support to clients through effective issue resolution, ticket management, and network ID management.The ServiceDesk Analyst will be the first point of contact for clients seeking technical assistance, troubleshooting issues, and resolving incidents in a timely and professional...

  • Help Desk Ticket Dispatcher

    3 weeks ago

    Lahore, Punjab, Pakistan ICE Consulting Full time

    Job SummaryThe Help Desk Dispatcher plays a critical role in ensuring smooth and efficient IT service delivery. This position is the first point of contact for customer requests and is responsible for logging, validating, prioritizing, and dispatching tickets to the appropriate support teams. The dispatcher ensures clear communication, proper resource...

  • Help Desk Ticket Dispatcher

    1 week ago

    Lahore, Punjab, Pakistan ICE Consulting Full time 400,000 - 800,000 per year

    Job SummaryThe Help Desk Dispatcher plays a critical role in ensuring smooth and efficient IT service delivery. This position is the first point of contact for customer requests and is responsible for logging, validating, prioritizing, and dispatching tickets to the appropriate support teams. The dispatcher ensures clear communication, proper resource...

  • Help Desk Ticket Dispatcher

    1 week ago

    Lahore, Punjab, Pakistan ICE Consulting Full time $40,000 - $80,000 per year

    Job SummaryThe Help Desk Dispatcher plays a critical role in ensuring smooth and efficient IT service delivery. This position is the first point of contact for customer requests and is responsible for logging, validating, prioritizing, and dispatching tickets to the appropriate support teams. The dispatcher ensures clear communication, proper resource...

  • Help Desk Ticket Dispatcher

    1 week ago

    Lahore, Punjab, Pakistan ICE Consulting Full time $40,000 - $80,000 per year

    Job SummaryThe Help Desk Dispatcher plays a critical role in ensuring smooth and efficient IT service delivery. This position is the first point of contact for customer requests and is responsible for logging, validating, prioritizing, and dispatching tickets to the appropriate support teams. The dispatcher ensures clear communication, proper resource...

  • Help Desk Ticket Dispatcher

    2 weeks ago

    Lahore, Punjab, Pakistan ICE Consulting - Managed IT & Cybersecurity for Life Sciences Full time

    Job SummaryThe Help Desk Dispatcher plays a critical role in ensuring smooth and efficient IT service delivery. This position is the first point of contact for customer requests and is responsible for logging, validating, prioritizing, and dispatching tickets to the appropriate support teams. The dispatcher ensures clear communication, proper resource...

  • Help Desk Professional

    7 days ago

    Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 700,000 - 1,000,000

    Job Title: Customer Support SpecialistThe primary responsibility of this role is to assist customers in resolving their queries and concerns related to the electronic transfer of funds. A key aspect of this position involves analyzing customer concerns and providing timely resolutions, while maintaining a thorough understanding of customer requirements and...