
Customer Support Analyst
1 week ago
In this role you are expected to facilitate solution to the tickets logged which includes analysis of the ticket logged, updating clients and stakeholders through appropriate channels in every stage of resolution & providing an agreeable solution.
- You will understand the working of the specific product – application(s) in which expertise needs to be built through training programs including on the job training, classroom training and training material available on the knowledge collateral(s).
- You will have primary responsibility to facilitate solution to the tickets logged.
- You will act as the technical reference point during software implementation/upgrades.
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Customer Support Analyst
3 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeCustomer Support Analyst (L2) - Team LeadApply locations: PER - Karachi, PKTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R42294About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global...
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Support Analyst Senior
3 days ago
Karachi, Sindh, Pakistan EWS Group Full timeSupport Analyst Senior PositionWe are seeking a highly skilled Support Analyst Senior to join our team at the EWS Group.In this role, you will provide expert-level assistance to customers, leveraging your product knowledge to troubleshoot and resolve complex technical issues.Closing collaboration with cross-functional teams is essential to ensuring high...
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Technical Support Analyst
1 week ago
Karachi, Sindh, Pakistan Stellic Full timeRemember the days when you were navigating your academic path — the feeling of being lost, unsure of which courses to take, or uncertain about your graduation timeline? At Stellic, we get it because our journey started just like yours. Born out of the challenges faced by international students at Carnegie Mellon, we've grown into a movement that's...
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Customer Success Advocate
1 week ago
Karachi, Sindh, Pakistan Stellic Full timeThe Stellic TeamWe are a dynamic and innovative team dedicated to transforming the higher education landscape through personalized education solutions. Our platform empowers students to take control of their academic journey, providing them with the tools they need to succeed from day one through graduation.We believe in the power of collaboration,...
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Higher Education Technical Support Analyst
1 week ago
Karachi, Sindh, Pakistan Stellic Full timeWe're seeking a highly motivated and detail-oriented Technical Support Analyst to join our team at Stellic. As a key member of our support organization, you'll be responsible for delivering exceptional customer experiences and driving process improvements.About the TeamOur support team is dedicated to providing timely and effective solutions to our...
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Application Support Analyst
3 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeApplication Support Analyst page is loadedApplication Support AnalystApply locations PER - Karachi, PK time type Full time posted on Posted Yesterday job requisition id R43904About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be...
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Software Support Analyst
3 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeSoftware Support Analyst (L2)Applylocations: PER - Karachi, PKtime type: Full timeposted on: Posted 9 Days Agojob requisition id: R40586About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software...
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Integration Support Analyst
3 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeCustomer Support Analyst (FrontEnd)Apply locations PER - Karachi, PK time type Full time posted on Posted 2 Days Ago job requisition id R42223About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise...
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Technical Support Specialist
7 days ago
Karachi, Sindh, Pakistan EWS Group Full timeSoftware Support Analyst (L2)We are seeking a skilled Software Support Analyst to provide technical telephone applications support to our customers. This role involves answering complex questions on function and usage of our products, troubleshooting, and resolving issues with the software.The ideal candidate will be responsible for providing exceptional...
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Customer Support
3 weeks ago
Karachi, Sindh, Pakistan A & F Enterprises Full timeJob Description:We need staff for our customer support department to resolve complaints from our corporate and valued customers.The applicant should be a graduate with experience in working with Excel to manage the database.The applicant should belong to the Khoja or Memon community and be well conversant in talking with customers over the phone.Job...
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Software Service Analyst
7 days ago
Karachi, Sindh, Pakistan EWS Group Full timeSoftware Support Analyst PositionWe are looking for a highly motivated and detail-oriented Software Support Analyst to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service, resolving technical issues, and enhancing our software solutions.The successful candidate will possess excellent...
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Business Analyst
3 days ago
Karachi, Sindh, Pakistan Eric & Co. Full timeJob Overview:At Eric & Co., we are seeking a highly skilled Business Analyst to join our team. As a Sales and Services Analyst, you will play a vital role in providing exceptional online chat service and support to our customers and engineers.Key Responsibilities:Provide timely and seamless responses to customer inquiries via live chat and email.Handle...
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Customer Support Representative
3 days ago
Karachi, Sindh, Pakistan Fiber Beam Pvt Ltd Full timeWe are seeking a highly skilled and customer-focused Customer Support Officer to join our team.As a Customer Support Officer, you will be responsible for providing exceptional support to our customers, resolving their queries, and ensuring a positive customer experience.If you have excellent communication skills, a passion for helping others, and a strong...
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Karachi, Sindh, Pakistan Stellic Full timeWe're looking for a talented Technical Support Analyst to join our team at Stellic. As a key member of our support organization, you'll be responsible for delivering exceptional customer experiences and driving innovation in education technology.About the CompanyStellic is a rapidly growing organization that's committed to transforming the way students...
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Customer Service Expert
3 days ago
Karachi, Sindh, Pakistan EWS Group Full timeJob Title: Customer Support AnalystThe EWS Group is seeking an experienced Customer Support Analyst to join our team. As a key member of our customer-facing team, you will be responsible for providing expert-level assistance to customers via various communication channels.This is a full-time position that requires close collaboration with cross-functional...
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Customer Experience Advocate
7 days ago
Karachi, Sindh, Pakistan EWS Group Full timeTechnical Support PositionWe are looking for a highly skilled Software Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to customers, resolving technical issues, and enhancing our software solutions.The successful candidate will possess excellent communication skills, a strong...
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Customer Support Executive
3 weeks ago
Karachi, Sindh, Pakistan Rayyanco Business Systems Full timeWe are seeking a highly motivated and skilled Customer Support Executive to join our team.As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional support to our clients. You will be the first point of contact for our customers, and your ability to listen, empathize, and...
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Customer Support Executive
3 weeks ago
Karachi, Sindh, Pakistan HR Link Full timeCustomer Support Executive HR Link, Pakistan We are looking for candidates for the Customer Support Department:Position: Customer Support Executive - EnglishSalary: Market Competitive + Medical + Bonus + OTExperience: 6 Months of call center / Customer SupportFluency: English (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)Job...
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Customer Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan TalentPop App Full timeTalentPop App is a dynamic and fast-paced company that values exceptional customer support.We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch assistance to our clients via phone, chat, and email.Your Key Responsibilities:Assist customers with...
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Application Technical Support
7 days ago
Karachi, Sindh, Pakistan EWS Group Full timeSoftware Support RoleWe are seeking a talented Software Support Analyst to contribute to our team's success. In this role, you will be responsible for delivering exceptional customer service, resolving technical issues, and improving our software solutions.The ideal candidate will have a passion for technology, excellent communication skills, and the ability...