
Customer Success Advocate
2 days ago
We are a dynamic and innovative team dedicated to transforming the higher education landscape through personalized education solutions. Our platform empowers students to take control of their academic journey, providing them with the tools they need to succeed from day one through graduation.
We believe in the power of collaboration, innovation, and solving meaningful problems. Your ideas will have a real-world impact as you work alongside some of the brightest minds in the industry to reimagine what education can be.
As a Technical Support Analyst, you will play a critical role in supporting our customers, ensuring that they receive top-notch technical support and assistance whenever they need it. You will be responsible for handling incoming support tickets, collaborating closely with our Engineering team to resolve bugs and address urgent customer escalations, and monitoring customer support trends to identify areas for improvement.
Additionally, you will foster and maintain a customer-centric culture within the support team and broader organization, serving as a mentor and trainer for future support staff, and ensuring that our knowledge base is comprehensive and up-to-date.
Responsibilities:
- Handle incoming support tickets and ensure timely and high-quality responses
- Collaborate closely with our Engineering team to resolve bugs and address urgent customer escalations
- Monitor customer support trends and identify areas for improvement
- Foster and maintain a customer-centric culture within the support team and broader organization
- Develop and maintain a comprehensive knowledge base for faster issue resolution
- Train and mentor future support staff
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Technical Customer Advocate
3 days ago
Karachi, Sindh, Pakistan Sika Full timeKey ResponsibilitiesAs a Technical Customer Advocate, you will be the first point of contact for customers seeking technical assistance. Your primary responsibility will be to provide timely and accurate responses to customer inquiries.To excel in this role, you will need:Strong technical knowledge of our products and servicesExcellent communication and...
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Quality Assurance Advocate
3 days ago
Karachi, Sindh, Pakistan Spursol Full timeKey ResponsibilitiesThe Quality Assurance Advocate will be responsible for working with technical teams to ensure a high-quality level of support is consistently delivered to our customers.This involves monitoring Zendesk support queues to promptly address any support tickets opened by users, and providing detailed and efficient support to customers. The...
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Customer Success Analyst
2 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals, and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Analyst
2 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan NielsenIQ Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeCompany DescriptionJoin GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new...
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Junior Customer Success Analyst
1 week ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Junior Customer Success Analyst
6 days ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionThe Customer Success Executive role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum value from the company's offerings. In this role, you will proactively engage with customers to address any issues, provide training and support, and identify...
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Customer Success Manager
2 weeks ago
Karachi, Sindh, Pakistan Dengage Full timeKarachi, Pakistan | Posted on 03/20/2025D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and...
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Customer Success Manager
2 weeks ago
Karachi, Sindh, Pakistan D·engage Full timeD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. To achieve our target of growing to a $200 million company within the next 24 months, we are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a...
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Customer Success Professional
6 days ago
Karachi, Sindh, Pakistan NielsenIQ Full timeJob DescriptionNielsenIQ is the world's leading consumer intelligence company, delivering unparalleled global reach and the most comprehensive consumer insights. As a Customer Success Professional, you will play a crucial role in building strong relationships with our Tier 1 and Tier 2 customers, understanding their needs and goals, and ensuring they drive...
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Customer Success Associate
2 days ago
Karachi, Sindh, Pakistan Advent Interactive Full timeAdvent Interactive is seeking a skilled Customer Success Associate to provide exceptional customer service and support to our clients.About the Role:The ideal candidate will be responsible for meeting with clients, providing sales support via phone, email, and video conferencing applications, and identifying new business opportunities.This role requires...
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Customer Success Professional
1 week ago
Karachi, Sindh, Pakistan Nji Full timeBecome a Customer Success Professional at Nji and embark on a journey that combines personal growth with financial rewards.We're looking for individuals who are passionate about helping others, possess excellent communication skills, and have a proven track record of success in sales. If you have a strong desire to succeed, a positive mental attitude, and...
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Customer Success Specialist
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice Program (INT)ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...
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Customer Success Representative
4 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJob OverviewIbex, a leading outsourcing and offshoring consulting firm in Pakistan, is seeking an experienced Client Success Representative to join its team. As a key member of the Implementation Services team, this individual will be responsible for ensuring seamless client onboarding and exceptional customer service.ResponsibilitiesPrioritize Client Cases:...
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Customer Success Specialist
3 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice Programibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...
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Customer Success Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeibex. is looking for a Customer Success Specialist within the Operations department who shall assist our U.S.-based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for some talented individuals with excellent communication skills for a full-time job in the...
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Customer Success Strategist
5 days ago
Karachi, Sindh, Pakistan Aim Interactive Full timeAim Interactive is a trailblazing company that combines creativity and technology to deliver cutting-edge multimedia solutions to a global clientele. As we continue to grow, we seek an exceptional Client Relationship Manager to join our night shift team, focusing on our key accounts in America and Australia.Main ResponsibilitiesBuild lasting relationships...
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Strategic Customer Success Professional
7 days ago
Karachi, Sindh, Pakistan Dig8Labs Full timeDig8Labs is seeking an experienced Strategic Customer Success Professional to join our team. As a critical member of our sales organization, you will be responsible for ensuring customer satisfaction, loyalty, and retention while driving revenue growth and expansion.This role requires a deep understanding of our clients' needs, a passion for delivering...
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Customer Success Team Member
5 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeCustomer Success Team OverviewWe are seeking a highly motivated and empathetic individual to join our Customer Success team as a Voice Program Associate. Based in Pakistan, you will be working closely with international customers to provide them with exceptional support and ensure their queries are resolved efficiently.About the RoleYou will be responsible...