Customer Service Manager

Ensuring customer satisfaction is a key responsibility of this role. Customer service managers may work at various levels within an organisation, from head office to the front end of the business.Key ResponsibilitiesDeveloping and implementing customer service policies;Managing teams of customer services staff;Handling face-to-face enquiries from...

Job SummaryWe are seeking a dedicated and experienced Customer Service Manager to head our customer service department.The ideal candidate will have previous experience in handling customer service departments in restaurants or hotels.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction.Ensure utmost customer satisfaction...

Role: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...

Job Title: Customer Service ManagerA leading vehicle tracking company requires a skilled professional to manage customer relationships and provide exceptional support.Key Responsibilities:Ensure timely and effective resolution of customer inquiries and concerns.Develop and maintain strong relationships with customers through consistent and empathetic...

Corporate Customer Services Manager Unitek Solutions, Pakistan A leading Vehicle Tracking Company is looking for a Corporate Customer Support Manager.Minimum Requirements: Minimum 4 to 7 Years of Experience.Job SpecificationEmpathy, patience and consistency: Some customers will be irate. Others will be full of questions. You must know how to handle all of...

Job SummaryAs a Customer Service Lead, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.Responsibilities:Manage a team of customer service representativesProvide guidance and support to team membersDevelop and implement customer service strategiesMaintain...

Job DescriptionWe are seeking an experienced Call Center Manager to lead our team of customer support professionals at Jagah Online, Pakistan. The ideal candidate will have a proven track record in managing large volumes of inbound and outbound calls, providing guidance and training to team members, and ensuring consistent communication throughout the...

Job OverviewWe are seeking a highly skilled Customer Services Lead to oversee the customer service team, ensuring exceptional customer experiences and driving business growth.Responsibilities:Foster a customer-focused culture within the team, providing coaching and guidance to ensure seamless order management processes.Develop individual training plans for...

We are looking for a Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, and managing a team of about 8 Customer Service Officers (CSOs) for at least a year preferred.Provide...

Senior Customer Service Operations ManagerThis role is responsible for the day-to-day management of a customer service operation, ensuring that calls are answered within predetermined time scales and handled efficiently.The successful candidate will be responsible for setting and meeting performance targets for speed, efficiency, sales, and quality. They...