Technical Support Director

3 days ago


Karachi, Sindh, Pakistan Snoonu Full time

We are looking for an exceptional Technical Support Director to join our team at Snoonu. As the primary technical authority, you will be responsible for defining and implementing technical direction for our organization.

Main Objectives:
  • Technical Strategy: Develop and implement a comprehensive technical strategy that aligns with the business goals and objectives of Snoonu.
  • Talent Development: Foster a culture of innovation and continuous learning, providing training and development opportunities to enhance the skills and knowledge of the IT team.
  • Incident Management: Oversee the effective management of incidents, ensuring minimal disruption to business operations and prompt resolution of technical issues.

Qualifications:

  • A Bachelor's degree in Information Technology, Computer Science, or a related field.
  • A minimum of 8 years of experience in IT service support or IT operations, preferably in a lead or senior role.
  • Proven experience in developing and implementing technical strategies, with a focus on innovation and customer satisfaction.

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