
Customer Engagement Quality Lead
4 days ago
The successful candidate will be responsible for ensuring high-quality performance across multiple channels, including calls, emails, and chats. This will involve evaluating and assessing B2B sales calls for quality, accuracy, and adherence to company guidelines. They will also provide detailed feedback and actionable recommendations for improvements.
Additionally, they will monitor inbound sales leads to ensure proper handling and response time. They will evaluate the quality of inbound lead engagement and provide feedback for improvement. They will conduct coaching sessions with sales representatives based on findings from call, email, and chat evaluations.
The candidate will be responsible for conducting regular account audits to ensure accurate and up-to-date information is maintained. They will also perform ad-hoc audits as needed to ensure consistency across the team. Additionally, they will conduct marketing campaign performance audits to assess overall effectiveness and identify areas for improvement.
The salary package includes fuel allowance, medical insurance, free lunch facility, gym membership, participatory fund, market competitive salary, sales commissions, learning and challenging work environment, amazing work culture, paid time off, group life insurance, and gratuity.
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Quality Assurance Representative
4 weeks ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeQuality Assurance Representative - Rawalpindi P1 Lead Network, Pakistan Apply only through Mustakbil.com, Pakistan's No. 1 Jobs SiteAre you sharp at listening, have good English comprehension, and are interested in making an exciting career in the ever-growing Call Center industry?We are looking for a talented individual just like you to join us as a...
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Quality Assurance Representative
3 weeks ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeQuality Assurance Representative P1 Lead Nerwork, Pakistan Apply only through Mustakbil.com, Pakistan's No. 1 Jobs SiteAre you sharp at listening, have good English comprehension, and are interested to make an exciting career in the ever-growing Call Center industry?We are looking for a talented individual just like you to join us as "Customer Service...
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Customer Engagement Lead
2 weeks ago
Islamabad, Islamabad, Pakistan Unilever Brazil Full timeJoin our team at Unilever as a Customer Engagement Lead and help us build strong relationships with our customers and concessionaires in Islamabad. In this role, you will be responsible for developing and executing sales plans to achieve business targets.About Our Culture: We are a company that values innovation, collaboration, and sustainability. We believe...
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Customer Engagement Specialist
1 week ago
Islamabad, Islamabad, Pakistan Zamitix Full timeJob Description:We are seeking a highly skilled Night Frontiers Engagement Specialist to join our team at Zamtix. As a leading BPO in Rawalpindi, we pride ourselves on delivering exceptional support services in the telecommunications industry. Our ideal candidate will possess excellent communication skills, strong sales aptitude, and the ability to engage...
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Customer Service Representative
2 days ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeJob Description: As a Customer Service Representative, you will be the core contact for our clients, engaging with them over the phone to persuade their interests. You will be responsible for communicating effectively, using software controls to deliver pre-recorded sales scripts positively. Key Responsibilities:Get trained on software tools...
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Customer Engagement Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Zamitix Full timeJob Title: Frontiers - Engage Potential Customers & Set Up LeadsCompany Overview: Zamtix, a leading BPO in Rawalpindi, provides exceptional support in the telecommunications industry. We focus on client satisfaction and offer expert solutions for various services.Job Description: As a Night Frontiers Engagement Specialist at Zamtix, you will be responsible...
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Quality Assurance Professional
2 days ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeJob Overview: At P1 Lead Network, we're looking for a Quality Assurance Professional to join our team. As a crucial part of our operations, you will ensure that our services meet the highest standards of quality and customer satisfaction. If you have relevant experience, a passion for quality assurance, and a focus on delivering exceptional results,...
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Strategic Customer Engagement Lead
7 days ago
Islamabad, Islamabad, Pakistan Motive Technologies, Inc Full timeAbout Motive Technologies, IncWe are a leading provider of innovative solutions empowering organizations to optimize their operations, enhance safety, and boost profitability. With a strong focus on delivering exceptional value to our customers, we strive to be a trusted partner in their journey towards excellence.We serve over 120,000 customers worldwide,...
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Islamabad, Islamabad, Pakistan Zamitix Full timeJob Description:Zamtix, a leading BPO based in Rawalpindi, is dedicated to providing exceptional support in the telecommunications industry. We focus on client satisfaction, offering expert solutions for inbound, outbound, and tech support services. We are seeking a Night Frontiers Engagement Specialist to help enhance customer experiences and drive...
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Customer Engagement Specialist
7 days ago
Islamabad, Islamabad, Pakistan MTBC Full timeJob DescriptionThe Customer Engagement Specialist will be responsible for improving and maintaining client satisfaction through effective communication and proactive issue resolution. This position requires a highly skilled individual who can build and maintain strong relationships with clients, ensuring their satisfaction through timely and professional...
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Customer Engagement Expert
5 days ago
Islamabad, Islamabad, Pakistan Rainbow Communications Pvt Ltd. Full timeRainbow Communications Pvt Ltd. is a pioneering organization dedicated to delivering exceptional customer experiences through effective sales and financial planning strategies.We are seeking a Customer Engagement Expert to join our team.Job Summary:This role involves developing and implementing sales strategies to engage with customers, complete loan...
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Telemarketing Specialist
2 days ago
Islamabad, Islamabad, Pakistan P1 Lead Nerwork Full timeAbout the Job: P1 Lead Network is currently seeking a Telemarketing Specialist to join our team. As a key member, you will be responsible for engaging with customers over the phone, persuading their interests, and delivering exceptional service. If you have good listening and customer engagement skills, excellent verbal communication skills, and a...
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Customer Engagement Manager
18 hours ago
Islamabad, Islamabad, Pakistan Eighteenpk Full timeAbout the RoleWe are seeking a CRM Executive to join our team at Eighteenpk. As a key member of our organization, you will be responsible for managing our database system, analyzing customer relationships, and developing effective client engagement strategies.Key ResponsibilitiesManage and maintain our database system to ensure accurate and up-to-date...
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Customer Engagement Manager
4 days ago
Islamabad, Islamabad, Pakistan iGate Full timeiGate's Digital Marketing ExpertiseiGate offers a range of digital marketing services designed to help businesses succeed. Our expert team develops and executes customized marketing plans to meet specific needs and goals.Services OfferedEmail Marketing: We create and send targeted email campaigns to engage customers and drive conversions.Social Media...
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Customer Engagement Specialist
2 days ago
Islamabad, Islamabad, Pakistan WrightWood Full timeWe are seeking a highly skilled and professional sales staff to join our team at WrightWood in DHA-2, Islamabad.Job OverviewThe selected candidate will be responsible for engaging with customers, providing product information, and facilitating sales transactions in our home furniture store.Key ResponsibilitiesTo provide exceptional customer service and...
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Customer Engagement Manager
1 week ago
Islamabad, Islamabad, Pakistan Yourdoctors Full timeEmail Marketing Campaigns SpecialistWe are looking for a highly skilled email marketing specialist to join our team and help drive the success of our email marketing campaigns. The ideal candidate will have a proven track record in email marketing and excellent copywriting skills.In this role, you will develop and execute email marketing campaigns aligned...
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Customer Engagement Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Parhlo Full timeWe are currently looking for talented and quick-learner individuals to join our team as a Customer Engagement Specialist. Grasp this opportunity with usRequirements:Strong attention to detail and organizational skillsStrong communication skills and ability to convey information clearlyExcellent listening skills and empathy in customer interactionsAbility to...
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Sales Executive
4 days ago
Islamabad, Islamabad, Pakistan Quality Solutions Full timeSales Executive Quality Solutions, Pakistan The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.Responsibilities:Meet and exceed sales...
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Customer and Sales Engagement Specialist
6 days ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeCustomer and Sales Engagement Specialist1 day ago Be among the first 25 applicantsJoin Our Team as a Customer and Sales Engagement SpecialistAre you passionate about delivering exceptional customer experiences? We're a fast-growing e-commerce company looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our...
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Customer Engagement Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeJoin Our Team as a Voice-Blended Customer Support RepresentativeAre you a natural communicator who enjoys connecting with people through calls, chat, and email? We're looking for a Customer Support Representative to deliver outstanding support and create memorable customer experiences.Why You'll Love This Role:You'll be the friendly voice and helpful support...