
Quality Assurance and Compliance Officer
5 days ago
We are seeking a skilled Complaints Manager to lead our complaint handling process, drive process improvements, and provide exceptional customer service.
Responsibilities- Complaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate records.
- Team Management: Oversee the daily, weekly, and monthly tasks of your team, setting clear expectations and motivating them through coaching, training, and mentoring.
- Analysis and Reporting: Conduct thorough analyses to identify root causes of complaints and generate reports to inform business decisions and drive process improvements.
- Experience: 2 years' experience in a similar role, preferably in the IT services and consulting industry.
- Skills: Excellent understanding of complaint handling, analysis, and problem-solving skills, with the ability to work collaboratively across different teams.
- Education: Relevant qualifications in a related field, such as business administration or customer service management.
This is a full-time position, working from our office located in DHA Sector F Rwp, with regular working hours from 10am to 7pm.
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Quality Assurance Specialist
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3 weeks ago
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1 week ago
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2 days ago
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Software Quality Assurance
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Rawalpindi Cantonment, Pakistan Aiitsolutions Full timeRawalpindi, Pakistan | Posted on 05/07/2024At AIIT Solutions, we believe that businesses are now expanding exponentially, so as the technology needs to run the businesses. We understand your technology needs and support required to run the business. We provide IT services so that you can stay focused on your primary business. We provide the following...
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5 days ago
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3 weeks ago
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