Customer Service Operations Lead

Job OverviewR&I Electrical Appliances seeks a dedicated professional to fill the role of Customer Service Operations Lead.Key ResponsibilitiesLead the customer service team in resolving customer inquiries and service centre queries, ensuring high levels of satisfaction.Manage the procurement of spare parts and tools for service centres, streamlining...

At Quicklease Car Rentals, we are looking for a Customer Service Lead to drive customer satisfaction and loyalty through exceptional service delivery.The ideal candidate will have experience in customer-facing roles and possess excellent communication and interpersonal skills.Key responsibilities include:Managing customer interactions, resolving complaints...

Talent Rooters is seeking a highly skilled Service Desk Operations Lead to improve the efficiency and effectiveness of our Service Desk incident logging system. The ideal candidate will identify and implement improvements to provide a seamless experience for customers.Job RequirementsStrong technical skills, including proficiency in application and operating...

**Job Overview:**14th Street Pizza Co. is seeking an experienced customer service professional to lead our support team. The ideal candidate will have a proven track record in developing and implementing policies, managing customer expectations, and handling complex inquiries.**Key Responsibilities:Develop and maintain customer service policies and...

Company OverviewArpatech Pvt Ltd is a leading provider of innovative solutions that cater to the needs of its global clients. The company operates on a 3pm – 12am schedule from Monday to Friday, ensuring timely responses to customer inquiries.

The Operations Lead will play a pivotal role in ensuring the smooth functioning of Jazba Food Services (pvt) Limited.Main ResponsibilitiesOperational Coordination: Coordinate daily operations to guarantee seamless execution.Quality and Service Delivery: Ensure delivery of superior quality products and services, and maintain high levels of customer...

Job OverviewLimton Innovative Systems is seeking a skilled Customer Service Operations Specialist to join our team. In this role, you will be responsible for managing all aspects of client complaints, from initial logging to resolution.Key ResponsibilitiesReceive and log client complaints, assigning them to engineers for timely resolution.Coordinate with...

Job SummaryThe QA Supervisor will oversee the quality assurance team to ensure high-quality customer service interactions. This involves monitoring calls, providing feedback to agents, and identifying areas for improvement.ResponsibilitiesLead the quality assurance team in evaluating call center interactionsMonitor and assess agent performance using...

About J & P Coats PakistanJ & P Coats Pakistan is a leading textile manufacturing company that offers a wide range of products and services to its customers. We are committed to delivering high-quality products and services that meet our customers' expectations.RequirementsRelevant experience in the Textile Industry.Good communication skills (both written...

We are seeking a highly skilled Assistant Manager to lead our Service Operations team in the automotive industry.Key ResponsibilitiesDevelop and implement service policies and programs to support dealerships in their operations, ensuring seamless customer satisfaction.Provide strategic planning and organizational expertise to enhance service delivery and...

About the Role:We are looking for a Customer Service Team Lead to join our team at EWS Group. The successful candidate will be responsible for leading a team of technical support specialists, providing expert-level assistance to customers and ensuring high customer satisfaction.Key Responsibilities:Team Leadership: Lead a team of technical support...

Job OverviewWe are seeking a highly skilled and proactive individual to oversee customer support operations within the fleet management industry at Gateway Systems. The ideal candidate will lead a team in addressing client inquiries, issues, and requests related to fleet operations efficiently and promptly.This role requires strong leadership skills,...

We are looking for a Customer Service Team Lead at GE Solutions to manage our customer support team in the US/UK region. The ideal candidate will be responsible for delivering exceptional customer support and fostering strong relationships with clients.Key Responsibilities:Enhance customer experience through data analysis and drive sustainable business...

Job SummaryThe Senior General Manager – Customer Services will oversee customer service functions across the franchise area, ensuring seamless services and timely responses to customer complaints.This role involves setting annual targets and Key Performance Indicators (KPIs) for the department, regularly monitoring and reviewing progress towards these...

At 14th Street Pizza Co., we value our customers above all else. As our CUSTOMER SERVICE MANAGER, you will play a critical role in ensuring that our customers receive exceptional service every time they interact with us.You will be responsible for managing customer expectations, developing or updating customer service policies and procedures, and analyzing...

Job Title: Service Quality LeadThe Service Quality Lead will play a pivotal role in driving excellence at Quicklease Car Rentals' Offshore Call Centre in Karachi.Key Responsibilities:Quality Framework Development: Design and implement a robust quality framework to ensure exceptional service delivery and client satisfaction.Centre Management: Supervise daily...

Our VisionWe are seeking a seasoned customer service professional to spearhead our support team's growth and development.About the RoleThe ideal candidate will possess strong leadership skills, with the ability to develop and implement effective customer service processes. This will involve resolving complex customer complaints in a timely and professional...

You will play a pivotal role in driving customer satisfaction, retention, and reactivation by providing top-notch support, answering queries, and resolving complaints. Leveraging your expertise in forwarding and market knowledge, you will serve as the first point of contact for customers, ensuring seamless experiences with our products, services, and...

Senior Customer Experience PositionWe are seeking an experienced Senior Customer Experience professional to lead our customer support efforts.Main Responsibilities:Lead the delivery of exceptional customer experiences by effectively resolving customer inquiries and concerns.Support customers in resolving purchase-related issues, providing alternative...

Company OverviewIbex is a global leader in customer experience solutions, providing BPO, digital marketing, and online acquisition technology services to clients across various industries. With 34 operations facilities worldwide and a team of over 35,000 professionals, ibex manages nearly 200 million critical customer interactions annually.About the RoleThis...