Ecommerce Platform Manager and Support Director

2 days ago


Islamabad, Islamabad, Pakistan iGate Full time

iGate is looking for an Ecommerce Platform Manager and Support Director to lead our ecommerce platform management and customer support efforts. The ideal candidate will have a strong background in ecommerce platform management and customer support leadership.

Main Responsibilities:
  1. Oversee the management of ecommerce platforms to ensure compliance and account health.
  2. Lead the customer support team to deliver exceptional customer experiences.
Requirements:
  1. Bachelor's degree in Business Administration, Finance, or a related field; Master's degree preferred.
  2. At least 5 years of experience in ecommerce platform management and customer support leadership.
  3. Proven track record of managing ecommerce platforms and leading customer support teams.
  4. Strong leadership skills and ability to motivate and develop team members.
What We Offer:
  1. Fuel Allowance
  2. Medical Insurance
  3. Free Lunch Facility (In-house)
  4. GYM Passport (Panel Gym's Free of Cost)
  5. Participatory Fund
  6. Market Competitive Salary
  7. Learning & Challenging Work Environment
  8. Amazing Work Culture
  9. Paid Time off
  10. Group Life Insurance
  11. Gratuity
  12. Maternity Leaves and many more


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