Specialist IT Service Management

6 days ago


Islamabad, Islamabad, Pakistan Veon Group Full time

We are seeking an experienced OSS Operations Expert to join our team at The Veon Group.

As a member of our OSS Operations Team, you will be responsible for managing operations, support, and planning of various platforms deployed on OSS, EMS, and underlying layers along with service desk platforms in use across the organization.

The ideal candidate will have in-depth experience working diverse OSS Service Desk Platforms in Telco Environment and a sound knowledge of relevant technologies.

The role involves handling day-to-day operations of OSS, EMS, service desk, and other related platforms.

Responsibilities include device strategy to oversee smooth operations transformation of Service Desk Platforms in use across the organization.

The role provides technical functional support for smooth running of Service Desk Platforms and works on proposals strategies to improve cost efficiencies.

Tactical Planning Execution ensures risk mitigation sustainability of NOC Platforms.

You will be working closely with supplier partner teams to ensure smooth operations of NOC Platforms.

This is an exciting opportunity to be part of a dynamic team and contribute to the success of The Veon Group.

We are looking for a highly motivated and experienced individual who can provide leadership and expertise to our OSS Operations Team.



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