Delivery Service Manager Position

3 days ago


Islamabad, Islamabad, Pakistan Truck It Full time
Operational Manager Job Description

Truck It In is seeking a highly skilled Operational Manager to lead the efficient execution of our last-mile e-commerce delivery service. This critical role ensures seamless operations across multiple franchise zones, drives business growth, and optimizes delivery processes.

Main Responsibilities:
  • Oversee the efficient functioning of multiple franchise zones, adhering to company standards.
  • Analyze franchise performance metrics and provide actionable insights to optimize delivery efficiency.
  • Visit sites to identify opportunities for improvement, enhancing productivity and operational effectiveness.
  • Manage hub operations, including parcel handling, sorting, and distribution, to meet customer expectations.
  • Enhance hub processes to accelerate delivery speeds and maintain quality control, ensuring timely and accurate package delivery.
  • Lead a high-performing operations team, providing coaching, feedback, and support to drive exceptional results.
  • Predict delivery volumes and resource requirements using historical data analysis.
  • Design efficient delivery routes and schedules to reduce costs and increase customer satisfaction.
  • Collaborate with franchisees on staffing and vehicle management to ensure seamless operations.
  • Foster strong relationships with stakeholders to facilitate open communication and effective problem-solving.


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