Customer Service Excellence Manager

Job DescriptionAs a Marketing Manager at Professional Excellence Services, you will be responsible for developing and implementing effective sales and marketing strategies to drive business growth. You will lead a team of sales professionals and provide guidance and coaching to ensure they meet their targets.ResponsibilitiesDevelop and implement sales and...

Job SummaryThe QA Supervisor will oversee the quality assurance team to ensure high-quality customer service interactions. This involves monitoring calls, providing feedback to agents, and identifying areas for improvement.ResponsibilitiesLead the quality assurance team in evaluating call center interactionsMonitor and assess agent performance using...

Job OverviewAt Professional Excellence Services, we are seeking a highly motivated and experienced Marketing Manager to join our team. As a key member of our sales and marketing team, you will be responsible for guiding, training, and controlling the team to achieve exceptional results.ResponsibilitiesDevelop and implement effective sales and marketing...

Leadership OpportunityWe are seeking a seasoned leader to join our team as a Service Excellence Manager. In this role, you will be responsible for driving transformation and innovation in our global Customer Experience and Dispatch Operations.Key ResponsibilitiesDevelop and implement strategic plans to enhance CX quality, efficiency, and consistency across...

Zameen is looking for a skilled Service Excellence Manager to lead our service delivery team.Job DescriptionThe Service Excellence Manager will be responsible for developing and implementing service delivery strategies, providing leadership and guidance to the team, and collaborating with cross-functional teams.Required Skills and Qualifications2-3 years of...

Delivering Exceptional Customer Service: A Key Role OverviewThe ideal candidate for this position is a highly skilled and passionate individual who can provide top-notch support to international customers via emails and calls.Key Responsibilities:Assist global customers with product inquiries, troubleshooting, and issue resolution in multiple...

Our TeamWe are a dynamic and supportive team at Professional Excellence Services, and we are seeking an experienced Marketing Manager to join us. The ideal candidate will have a strong track record of success in developing and implementing effective sales and marketing strategies, as well as experience in leading and managing teams.Key...

Kuehne & Nagel Logistics is committed to delivering exceptional customer service and driving business growth. We are seeking a talented individual to join our team as a Route Development Manager.Key Job DutiesLead and direct field sales teams to deliver customer excellence and sustainable growth across your scope of responsibility.Develop sales leads, assess...

Key Performance Indicators (KPIs)The Service & Operational Manager will be measured by various KPIs, including customer satisfaction ratings, order delivery times, and resolution rates of customer complaints.Duties and ResponsibilitiesDeliver Customer Services related KPIs.Work closely with the Sales team to deliver customers' orders on time and as per...

Primehr's Expectations:We are looking for a skilled Customer Service Representative who can provide exceptional support to our clients. The ideal candidate will have strong communication skills and be able to identify and assess customer needs to generate sales leads.Responsibilities and Requirements:Manage incoming calls and customer service inquiries in a...

**About the Role**We are looking for a results-driven Operations Officer to join our dynamic team at NRSP Microfinance Bank.As a key member of our operations department, you will be responsible for managing cash and collateral documents, reviewing and signing operational vouchers and branch records daily, and opening customer accounts after completing...

About V-Trust Inspection ServiceWe are a reputable provider of inspection services that ensure our clients receive high-quality products. Our team of inspectors works diligently to meet client expectations.Job DescriptionAs a Quality Inspector at V-Trust Inspection Service, you will be responsible for inspecting products on-site and maintaining accurate...

We are seeking a highly motivated and customer-focused individual to join our team as a E-COMMERCE CUSTOMER ADVOCATE.About the RoleThis is an onsite position, so you must be available to work at our location.We're urgently looking for someone with experience in handling customer inquiries through chat, call, and email to provide exceptional support to...

At Quicklease Car Rentals, we are looking for a Customer Service Lead to drive customer satisfaction and loyalty through exceptional service delivery.The ideal candidate will have experience in customer-facing roles and possess excellent communication and interpersonal skills.Key responsibilities include:Managing customer interactions, resolving complaints...

Role Summary">The QA Supervisor will oversee the quality assurance team, driving excellence in customer service interactions. Key responsibilities include:">Coaching and mentoring QA analysts to optimize call evaluation.Monitoring agent performance against predefined quality metrics.Identifying areas of improvement and implementing corrective...

About the RoleThis is a challenging opportunity for an experienced professional to join our team as a Customer Service Specialist. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service and support to our customers across the construction, chemical, cement, and manufacturing sectors.Key...

Customer Service Manager - Night ShiftWe are seeking an experienced customer service manager to lead our night shift team. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our international clients, leading a team of customer support representatives, and developing strategies to improve customer...

Company OverviewIbex is a global leader in customer experience solutions, providing BPO, digital marketing, and online acquisition technology services to clients across various industries. With 34 operations facilities worldwide and a team of over 35,000 professionals, ibex manages nearly 200 million critical customer interactions annually.About the RoleThis...

At Loadlink Solutions, we strive to provide exceptional customer service and support. As Logistics Coordinator, you will play a critical role in achieving this goal.Key Responsibilities:You will serve as the primary point of contact for our customers, handling their inquiries and concerns in a professional and timely manner.Your duties will include providing...

Job Overview:As a Customer Service Representative at primehr, you will be the primary point of contact for clients. Your role is to provide exceptional support and ensure customer satisfaction through timely and professional communication.Key Responsibilities:Manage incoming calls and customer service inquiries in a timely manner.Identify and assess customer...