Travel Experience Coordinator

1 week ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 250,000 - 500,000

The Role of a Front Desk Officer

About the Job

This role is perfect for individuals who are passionate about delivering exceptional customer experiences and possess strong leadership skills.

  • Greet clients warmly, provide information on our services, and facilitate their experience at the front desk.
  • Respond to inquiries, address concerns in a professional manner, and provide expert advice on travel requirements.
  • Conduct research on various destinations to offer informed suggestions to clients.
  • Stay up-to-date with destination information, including prices, customs, weather conditions, and reviews.
  • Provide tailored travel options that meet client needs, book tickets, reserve accommodations, and arrange transportation as necessary.
  • Supply valuable travel materials, such as guides, maps, and event programs, to clients.
  • Process deposits and balance payments efficiently.
  • Maintain relationships through exceptional customer service and stay current on industry trends and best practices.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or higher in a related field.
  • Fresh graduates with exceptional skills are also considered.
  • Excellent communication skills, a pleasant personality, and fluency in English are essential.

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