
Front Office Duty Manager
3 days ago
We are seeking a dynamic and customer-focused Front Office Operations Manager to oversee daily operations and lead our front desk team.
- Manage front office operations, including check-in/check-out procedures, reservations, and guest inquiries
- Provide exceptional customer service, addressing guest concerns promptly and professionally
- Supervise and mentor front desk staff, fostering a collaborative and efficient work environment
- Oversee cash handling procedures and maintain accurate financial records
- Collaborate with other departments to ensure seamless guest experiences
- Implement and maintain standard operating procedures for front office operations
- Monitor and optimize front office performance metrics
- Ensure compliance with hotel policies, safety regulations, and industry standards
Qualifications:
Bachelor's degree in Hospitality or a related field is required. We prefer candidates with extensive experience in the hotel industry and strong market connections.
Benefits:
We offer a competitive salary, additional benefits, and medical coverage. Candidates with significant influence in the industry will have an advantage.
Additional Information:
This is a great opportunity to develop your skills and knowledge in hospitality management.
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